Retail Sales Associate

12 hours ago


Manama, Manama, Bahrain Zain Bahrain Full time
Key Responsibilities
  1. Build trust with customers through personalized service and effective communication.
  2. Identify areas of improvement in complaints and service requests handling processes applied at all touch points.
  3. Deliver and dispatch stock and handle stock count regularly in coordination with the team leader.
  4. Respond to customer enquiries, finding the correct answers by consulting systems, help desk, and other records.
  5. Assist subscribers in maintaining/updating customer accounts, billing enquiries & collect payments.

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