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Insurance Professional

3 weeks ago

Manama, Manama, Bahrain beBee Careers Full time

Our company offers a wide range of insurance products and services catering to corporates, SMEs, and individual customers. We aim to be the region's digital insurer of reference, committed to responsible and sustainable operations.

To support our sales team with non-sales related queries and tasks, such as cancellations, endorsements, and policy issuance, and assist administrative tasks for brokers, partners, and direct customers.

  • We require excellent customer support professionals who can respond to emails and follow up with calls professionally and promptly.
  • Cancellations for all direct/broker products need to be processed promptly and refunds coordinated with finance.
  • Endorsements for policy changes must be issued upon customer/broker requests.
  • Accurate information and support must be provided to customers/brokers via call, email, and WhatsApp, following company guidelines.
  • Online paid policies and related queries also require attention.

We seek candidates who possess experience in processing insurance-related tasks, excellent professional writing skills, fluency in Arabic and English, and relevant qualifications in insurance or related fields.