Telephone Call Centre Agent

About This RoleThis exciting opportunity is designed for individuals who are passionate about delivering exceptional customer experiences. As a Call Center Agent, you will be responsible for responding to customer inquiries, resolving issues, and providing personalized support.Main Responsibilities & DutiesProvide top-notch customer service by answering...

About the OpportunityWe are seeking an Outbound Collections and Welcome Calls Agent to join our dynamic team. As a key player in our customer service division, you will be responsible for collecting overdue payments and providing a seamless welcome experience to new customers through assisted calls.Key ResponsibilitiesCollection Efforts: Conduct outbound...

Zain Bahrain seeks a highly motivated and customer-centric individual to fill the position of Zain Bahrain Call Center Agent. As a leader in mobile telecommunications in the Middle East, we pride ourselves on delivering exceptional customer service and ensuring that our customers receive the best possible experience.About the RoleJob Purpose: To respond to...

Call Centre AgentBrief Description of Job Function:The Call Centre Agent is responsible for handling incoming and outgoing calls. This role involves providing sales and customer service.Key Responsibilities:Answer all calls within 2 ringsUtilize a cordial and positive tone of voice in all callsMaintain a focus on the needs of the customer and provide...

• To efficiently present excellent customer service and sales interactions for Gulf Air internal and external customers including making flight reservations, quoting fares, FFP enrollments, up-selling and cross-selling all relevant Gulf Air products, protecting and promoting the image and reputation of Gulf Air and attending to administrative matters of...

Job Purpose To guide, supervise and monitor a team of Call Center agents in terms of operations and sales, providing accurate information in response to enquiries about products and services, making bookings, identifying and resolving problems and customer complaints, preparing and executing action plans; to drive the teams to achieve objectives by...

Create and maintain daily and weekly schedules for agents based on forecasted call volumes and service level agreements (SLAs). Adjust schedules in real-time to accommodate fluctuations in call volume and staffing availability. Monitor call queues and agent performance throughout the day to ensure optimal service levels. Identify and address issues...

Job DescriptionAt Tafaseel Business Services, we are seeking a skilled Workforce Management Officer to join our team.Key Responsibilities:Create and maintain daily and weekly schedules for agents based on forecasted call volumes and service level agreements (SLAs).Adjust schedules in real-time to accommodate fluctuations in call volume and staffing...

Job Req Number: 91076 Time Type: Full Time Position Summary: The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also...

Efficiently provide inbound, outbound and face to face support for GF outlets Reservations Sales Agents and Gulf Air Customers at GF outlets, providing a seamless 'one-stop shop' solution where the customer's needs are owned by the outlets SSU agent until resolution.General reservations and ticketing queries from individual FFP members, Economy & Premium...

Responsibilities:Monitor real-time contact center metrics, including call volumes, chat volumes, agent availability, and Interval Compliance adherenceSet up and manage real-time alerts for deviations from established performance thresholdsAllocate resources such as agents and queues dynamically to ensure optimal coverage during peak and off-peak hours while...

Job SummaryWe are seeking a seasoned Customer Experience Team Lead to join our team at RESO. As a key member of our operations team, you will play a critical role in guiding and supervising a team of Call Center agents in delivering exceptional customer experiences.

To assist in the provision of aviation and occupational health services among employees and render primary care to entitled dependents in accordance with Company Policy. To participate in the clinical activities of Medical Department for the maintenance of fitness among employees. MAIN DUTIES: Perform physical assessment according to patient's verbal...

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people...

Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at RESO. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable.Key Responsibilities:Answer and respond to guest calls in a timely and efficient manner, using your...

About the RoleA Business Development Executive is responsible for establishing, developing, and maintaining business relationships with current and prospective customers to generate new business opportunities for our organization's products.Key Responsibilities:Sales and Account Management: Achieve maximum sales profitability, growth, and account penetration...

Hotel Reception Desk Clerk Job SummaryWe are seeking a skilled Hotel Reception Desk Clerk to join our team at RESO. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable.Main Responsibilities:Welcoming and checking-in guests, providing a warm and...

Job Purpose The sales team leader is responsible for developing the sales team, coordinating sales operations, and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. Working with customers and members, evaluate sales agent targets, and determine ways to simplify and improve the sales process. The role...

Job Summary:The Customer Service Representative is responsible for delivering exceptional service to clients by building rapport and trust through consistent interactions. This role involves accurate and timely data entry of shipping and receiving information, as well as order processing to support efficient site operations.Key Responsibilities:Process and...

Job PurposeThe sales team leader is responsible for developing the sales team, coordinating sales operations, and implementing sales techniques that allow the business to meet and surpass its sales targets consistently.Working with customers and members, evaluate sales agent targets, and determine ways to simplify and improve the sales process.The role will...