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Technical Lead
2 weeks ago
You will play a critical role in shaping the future of our organization by leading the design, development, and implementation of enterprise CRM and billing solutions using Microsoft Dynamics 365.
This role requires a unique blend of technical expertise, business acumen, and leadership skills to drive the success of our CRM & Billing initiatives.
- Key Responsibilities
- Design and implement Microsoft Dynamics 365 CRM and Billing solutions that meet business needs
- Collaborate with business stakeholders to gather requirements and design solutions that align with business objectives
- Provide technical guidance to development teams to ensure adherence to best practices and optimal performance
- Manage customizations, configurations, workflows, and plugins within Dynamics 365 to optimize solution delivery
- Ensure seamless interactions between CRM & Billing systems and other enterprise systems
- Ensure high availability, scalability, and security of CRM & Billing systems
- Troubleshoot performance issues and oversee system upgrades and patches to maintain optimal performance
- Collaborate with DevOps teams to automate CI/CD pipelines and manage deployments
- Ensure compliance with regulatory, security, and data protection standards to protect sensitive information
- Bachelor's or Master's in Computer Science, Information Technology, or related field
- 8+ years of experience in Microsoft Dynamics 365 CRM & Billing solutions
- Strong hands-on experience with C#, .NET, JavaScript, SQL Server, and Azure
- Knowledge of billing models, invoicing processes, and subscription management
- Experience with RESTful APIs, SOAP, and integration patterns
- Familiarity with Agile methodologies (Scrum, SAFe) and DevOps practices
- Strong problem-solving and leadership skills