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Senior Operations Specialist
1 week ago
We are seeking a highly skilled and experienced professional to join our operations team in Bahrain. The successful candidate will be responsible for overseeing and managing the operational aspects of our services.
Main Responsibilities- Oversee daily operations, ensuring smooth processes and efficient workflows.
- Manage and optimize fiat on/off-ramp processes for users, enhancing their experience.
- Coordinate with compliance and legal teams to ensure all operations meet regulatory standards.
- Develop and implement operational policies and procedures to enhance efficiency and security.
- Monitor and analyze operational performance, identifying areas for improvement.
- Lead and mentor the operations team, fostering a culture of excellence and continuous improvement.
- Collaborate with internal and external stakeholders to ensure seamless integration and operation of fiat services.
- Handle operational issues or escalations promptly and effectively.
- Develop and maintain relationships with key partners, including banks and payment service providers.
- Ensure all operational activities are documented and auditable, maintaining transparency and accountability.
- Stay updated on industry trends and regulatory changes to ensure we remain compliant and competitive.