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Front of House Coordinator

3 weeks ago

Manama, Manama, Bahrain beBee Careers Full time

Responsibilities Summary

  1. Greeting and Service: Greet guests, communicate with staff, and coordinate client needs.
  2. Table and Floor Management: Manage table bookings, set tables, and update the floor plan.
  3. Front Desk and Phone: Handle incoming calls, greet guests, and maintain the front desk area.
  4. Guest Experience and Feedback: Inform guests about table availability, address concerns, and gather feedback.
  5. Collaboration and Communication: Work with staff and management to resolve customer complaints and share information.
  6. Email and Reservation Management: Check and respond to emails, confirm reservations, and optimize control.
  7. Appearance and Attitude: Maintain a professional appearance and attitude at all times.
  8. Shift Changes and Security: Provide clear handovers during shift changes and report security issues.

Required Skills and Qualifications

  1. Prior experience as a Host/Hostess.
  2. Excellent communication skills.
  3. Ability to work various shifts, including holidays, weekends, and evenings.