Telephone Sales Associate

3 days ago


Manama, Manama, Bahrain RESO Full time

Role Description:

We are looking for a talented Telephone Sales Associate to join our team at RESO.

The ideal candidate will have a strong background in telemarketing and sales, with excellent communication and interpersonal skills. They will be responsible for:

  1. Selling products or services to customers over the phone and identifying new business opportunities.
  2. Building relationships with customers and providing exceptional customer service to retain their loyalty.
  3. Staying up-to-date with industry trends and competitor activity, and recommending changes to products, services, or policies accordingly.
  4. Investigating and resolving customer complaints in a fair and timely manner, and ensuring customer satisfaction.
  5. Maintaining accurate records of contacts, accounts, and orders, and using technology to stay organized and efficient.
  6. Processing transactions accurately and securely, and obtaining customer information as required.
  7. Supporting the line manager and other team members as needed, and demonstrating flexibility and teamwork.

Main Responsibilities:

  • Sales performance and customer service.
  • Relationship building and retention.
  • Industry research and analysis.
  • Customer complaint resolution.
  • Record keeping and transaction processing.
  • Team support and collaboration.


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