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Guest Encounter Manager

2 weeks ago

Manama, Manama, Bahrain beBee Careers Full time
Role Overview

We are seeking a highly skilled and experienced Guest Encounter Manager to join our team. In this role, you will be responsible for managing guest interactions, ensuring that every encounter is positive and memorable.

Key Responsibilities:
  1. Manage guest interactions, resolving any issues or concerns promptly and professionally.
  2. Anticipate guest needs and provide personalized service to exceed expectations.
  3. Collaborate with the kitchen team to ensure seamless execution of orders and maintain high-quality standards.
  4. Maintain a clean and organized workspace, adhering to health and safety protocols.

A successful candidate will possess excellent communication skills, a passion for delivering exceptional service, and a commitment to teamwork and quality.