Data Analyst Lead

6 days ago

Manama, Manama, Bahrain Zain Bahrain Full time

The role of the Business Analytics Specialist at Zain Bahrain is pivotal in driving informed decision-making across the organization.

About Zain Bahrain

Zain Bahrain, a pioneering mobile telecommunications company in the region, has a rich history dating back to 1983 in Kuwait as the first mobile operator. Since its expansion strategy in 2003, Zain Bahrain has rapidly grown and expanded its presence.

Job Description

The Business Analytics Specialist will be responsible for conducting comprehensive analysis throughout the entire data lifecycle, encompassing requirements gathering, activity analysis, and design assessment.

Key responsibilities include developing robust analysis and reporting capabilities using advanced techniques and tools, leveraging statistical models, machine learning algorithms, and data visualization.

The Specialist will monitor performance and implement quality control plans to ensure accurate results while proactively identifying improvement opportunities to enhance operational efficiency.

In this rapidly evolving telecom landscape, the Specialist will contribute to strategic decision-making and the organization's success by leveraging data-driven insights.

  • Interpret data, analyze results using statistical techniques, and provide ongoing reports.
  • Develop and implement databases, data collection systems, data analytics, and other strategies that optimize statistical efficiency and quality.
  • Acquire data from primary or secondary data sources and maintain databases/data systems.
  • Identify, analyze, and interpret trends or patterns in complex data sets.
  • Locate and define new process improvement opportunities.
  • Coordinate tools for process management and ensure that cycle guidelines are adhered to.
  • Arrange anomalies of consumption and identify errors in data and take measures to resolve them.
Required Skills and Qualifications

To excel in this role, candidates should possess:

  • Knowledge of statistical packages for datasets analysis (Excel, SPSS, R, Python, Power BI, Tableau or similar reporting tools).
  • Ability to obtain, retain, and effectively utilize knowledge of services available and customer service policies procedures and all necessary systems interfaces.
  • Multitasking ability based on requirements.
  • Ability to combine and transform data to facilitate reporting and measurement and communicate those results to non-technical audiences.
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Adept at queries, report writing, and presenting findings.
  • Advance know-how of Excel and PowerPoint.
Education and Experience

Candidates should hold a Bachelor's Degree in Computer Science, Information Management, Mathematics, Economics, or Statistics or any relevant field of study.

4-5+ years of experience in the telecom industry (preferred) or a relevant field. Alternatively, an advanced degree in a relevant field can be considered as an equivalent qualification.

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