Customer Engagement Representative

12 hours ago


Manama, Manama, Bahrain RESO Full time

The ideal candidate for this Customer Engagement Representative role will have strong verbal communication skills and be proficient in negotiation and conflict resolution. They will also possess knowledge of collection regulations and compliance standards, as well as familiarity with our products and services.

Key Responsibilities:

  1. Make outbound calls to customers to collect overdue payments.
  2. Assist new customers with services and payment setup via phone.
  3. Maintain accurate records of customer interactions.
  4. Address customer inquiries and resolve issues related to their accounts or collections.


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