Luxury Service Expert

4 hours ago


Manama, Manama, Bahrain RESO Full time

About RESO

Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to our renowned portfolio. This ultra-luxury property offers a unique experience as 'The Palace of the Secret Garden.'

We have 78 private pool villas ranging from 1 to 3 bedrooms, redefining luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy.

Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest.

Job Overview

Ensure correct uniform standards are followed at all times. Ensure guests experience an enjoyable, expertly served beverage/dining experience by following the outlet sequence of service.

Maintain a thorough knowledge of the restaurant menu & daily specials at all times. To be familiar with the beverage service including stemware used and appropriate garnishes.

Key Responsibilities

  • Anticipate and service guests' requirements at all times.
  • Prepare the outlet ready for service according to the outlet standard operating procedure or as per the specific manager's instructions.
  • Ensure service stations are constantly cleared & re-stocked during service.
  • Serve and clear food and beverage items in an unobtrusive and professional manner.
  • Presentation of menus and explanations for all menu items as well as specials of the day.
  • Ascertain a guest's satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved.

Requirements

Secondary school education is required. Exceptional communication and interpersonal skills are essential. Hospitality related Degree or Diploma is preferred.

Minimum of 1-2 years' experience as a waiter/waitress in a five-star hotel is necessary. Willingness to work during peak hours, including nights, weekends, and holidays is required.

Advanced levels of Business English are necessary. Excellent food & beverage knowledge is also required.

The ability to work well under pressure and excellent attention to detail are essential.



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