 
						IT Support Engineer
1 week ago
Job Summary
We are looking for an IT Support Engineer to manage and support
Office 365, networks, firewalls, and system infrastructure
. The role involves providing end-user support, maintaining IT systems, and ensuring security and availability across the organization.
Key Responsibilities
- Manage and support
 Office 365 services
 (Exchange, Teams, OneDrive, SharePoint).
- Provide day-to-day
 desktop, laptop, and server support
 (Windows & AD).
- Configure and troubleshoot
 network devices, VPNs, and firewalls
 .
- Ensure IT
 security, backups, and patch management
 .
- Respond to user issues and maintain IT documentation.
Requirements
- 3+ years' experience in IT support (Office 365, system & network administration).
- Knowledge of
 Active Directory, DNS, DHCP, TCP/IP
 .
- Hands-on experience with
 firewalls (Fortinet, Sophos, Cisco, etc.)
 .
- Strong troubleshooting and communication skills.
- Certifications like
 Microsoft 365, CCNA, CompTIA, Fortinet NSE
 are a plus.
Key Skills
- Office 365 administration
- Windows & server support
- Network & firewall management
- IT security best practices
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