IT Support Engineer

4 days ago

Manama, Manama, Bahrain Pay10 Global Full time 40,000 - 60,000 per year

Job Summary

We are looking for an IT Support Engineer to manage and support
Office 365, networks, firewalls, and system infrastructure
. The role involves providing end-user support, maintaining IT systems, and ensuring security and availability across the organization.

Key Responsibilities

  • Manage and support
    Office 365 services
    (Exchange, Teams, OneDrive, SharePoint).
  • Provide day-to-day
    desktop, laptop, and server support
    (Windows & AD).
  • Configure and troubleshoot
    network devices, VPNs, and firewalls
    .
  • Ensure IT
    security, backups, and patch management
    .
  • Respond to user issues and maintain IT documentation.

Requirements

  • 3+ years' experience in IT support (Office 365, system & network administration).
  • Knowledge of
    Active Directory, DNS, DHCP, TCP/IP
    .
  • Hands-on experience with
    firewalls (Fortinet, Sophos, Cisco, etc.)
    .
  • Strong troubleshooting and communication skills.
  • Certifications like
    Microsoft 365, CCNA, CompTIA, Fortinet NSE
    are a plus.

Key Skills

  • Office 365 administration
  • Windows & server support
  • Network & firewall management
  • IT security best practices

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