
IT Support Engineer
1 week ago
Job Summary
We are looking for an IT Support Engineer to manage and support
Office 365, networks, firewalls, and system infrastructure
. The role involves providing end-user support, maintaining IT systems, and ensuring security and availability across the organization.
Key Responsibilities
- Manage and support
Office 365 services
(Exchange, Teams, OneDrive, SharePoint). - Provide day-to-day
desktop, laptop, and server support
(Windows & AD). - Configure and troubleshoot
network devices, VPNs, and firewalls
. - Ensure IT
security, backups, and patch management
. - Respond to user issues and maintain IT documentation.
Requirements
- 3+ years' experience in IT support (Office 365, system & network administration).
- Knowledge of
Active Directory, DNS, DHCP, TCP/IP
. - Hands-on experience with
firewalls (Fortinet, Sophos, Cisco, etc.)
. - Strong troubleshooting and communication skills.
- Certifications like
Microsoft 365, CCNA, CompTIA, Fortinet NSE
are a plus.
Key Skills
- Office 365 administration
- Windows & server support
- Network & firewall management
- IT security best practices
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