Customer Service Coordinator

About the Role

We are seeking a motivated and professional Customer Service Coordinator to join our team. This role is ideal for someone who enjoys interacting with customers, organizing schedules, and ensuring seamless coordination between our clients and our service teams.

Key Responsibilities

• Act as the primary point of contact for customers, handling inquiries and service requests.
• Manage and update our CRM system with accurate customer information.
• Schedule and coordinate service team activities, ensuring timely completion of tasks.
• Handle customer complaints or issues with a calm and solution-focused approach.
• Generate service reports and follow up on outstanding jobs.
• Support the team with administrative tasks as needed.

Requirements

• Preferably female candidates (due to customer interaction preferences).
• Previous experience in customer service, call center, or coordination roles (mandatory).
• Experience using CRM systems and scheduling tools.
• Strong communication and organizational skills.
• Ability to work under pressure and manage multiple priorities.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Positive, professional attitude with a customer-first mindset.

What We Offer

• Competitive salary and benefits package.
• A supportive and collaborative work environment.
• Opportunities for growth and professional development.

How to Apply:

Interested candidates can apply through Indeed with their updated CV and highlighting relevant experience.

You can communicate with whatsapp:

Job Type: Full-time