Restaurant Manager

5 days ago

Manama, Manama, Bahrain Kaldi Coffee 850 Full time 4,000 - 6,000 per year

· Provide effective leadership to the team and oversee the Restaurant Operations during operating hours.

· Ensure the Restaurant is optimally manned to meet business demands.

· Liaise with the Chef for the procurement of supplies, storage and preparation of all menu items.

· Ensure all Safety and Hygiene standards are followed in the Kitchen, Back Areas and Dining Room.

· Ensure timely service to all customers in the restaurant. Monitor the service team performance levels. Interact with all Customers and track customer satisfaction through Call backs and comment forms.

· Track Sales to meet monthly Budgets. Take action as and when required to meet monthly targets.

· Liaise with local authorities to ensure compliance with local health and safety standards.

· Provide feedback to the Ops Manager

· on Store performance, Market Trends and Conditions.

· Prepare and submit all reports as required by Management.

· Responsible for maintaining COS, wastage within pre determined levels.

· Monitor staff daily performance. Ensure all staff are following house rules as laid out by the Management.

· Report all incidents pertaining to customers and staff to the management.

· Initiate disciplinary proceeding when necessary, in co-ordination with the line manager and HR.

· Update performance appraisals annually.

· Attend all Management meetings when required.

Job Types: Full-time, Permanent

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