Autoline specialist

Position Overview

The Autoline Administrator will be responsible for the overall administration, maintenance, and functional support of the
Keyloop Autoline Rev8 Dealer Management System (DMS)
across all Y.K. Almoayyed business units. The role will ensure smooth daily operations, user management, data integrity, system configuration, and first-line troubleshooting while working closely with functional teams, consultants, and business heads to drive process improvements and digital transformation initiatives.

Responsibilities

• Administer and manage
  Autoline Rev8 DMS
  across all group companies (Nissan, Ford, UD Trucks, SANY, YKA Motors, etc.).
• Manage
  user accounts, roles, and permissions
  ensuring appropriate access control.
• Perform
  system configuration, parameter setup, and data validation
  to support business operations.
• Monitor
  system performance, scheduled tasks, and data synchronization
  between modules.
• Serve as the
  primary contact for Autoline-related issues
  — logging and tracking incidents, coordinating with Keyloop support, and ensuring timely resolution.
• Work closely with
  Finance, Parts, Service, and Sales departments
  to optimize business workflows and reporting.
• Support
  new implementations, upgrades, and integrations
  ( BI, Mobile apps, Digitisation, ODBC, API).
• Conduct
  user training sessions
  , prepare manuals, and ensure compliance with IT policies and data security standards.
• Collaborate with IT infrastructure team to ensure
  database backups, system uptime, and performance tuning
  .
• Participate in
  UAT and Go-Live activities
  for system enhancements or module rollouts.
• Maintain detailed
  documentation
  of configurations, changes, and support tickets.

Qualifications

• Bachelor's degree in
  Information Technology, Computer Science, or related field
  .
• 5-10  years of experience
  administering or supporting
  Autoline DMS (Rev8 / Drive / CDK)
  .
• Hands-on experience with
  Autoline modules
  : Sales, Parts, Service, Vehicle Admin, Finance.
• Familiarity with
  SQL, Oracle, or data query tools
  for report generation.
• Understanding of
  automotive dealership operations
  and business processes.
• Strong analytical, problem-solving, and communication skills.
• Experience with
  API integration
  or external application interfacing preferred.

Soft Skills

• Excellent communication and coordination with cross-functional teams.
• Strong ownership and accountability.
• Ability to work under pressure and manage multiple priorities.
• Proactive approach to continuous improvement and system optimization.