Store Manager

4 days ago

Bahrain Landmark Group Full time 30,000 - 60,000 per year
Description
Responsible for planning and driving store's retail operations so as to ensure  maximum sales , maximum profitability, optimum stocking, increase in customer satisfaction and continued business growth , for maintaining the desired  visual merchandising, retail operations, customer service, replenishment, recovery standards in his/her area in the store in all aspects and for sponsoring and coaching the team and driving continuous improvements. 

Responsibilities

Sales and Commercial Performance 

Communicate the sales targets to the staff and help in maximizing the sales and profitability of the store

Maximize productivity targets (sales per sqft, ATV, Conversion etc)

Implement retail strategies and procedures in discussion with the Territory Head and Concept Heads

Control costs within budgetary guidelines

Identify internal and external commercial opportunities

Ensure effective Stock and Space Management 

Conduct SWOT review to analyze the customer profile

Provide monthly feedback on competitor and event activities

Suggest improvements based on benchmark practices

2. Inventory Management & Stock Distribution

Ensure effective Inventory and Warehouse management for the concept in the territory ( order management, stock consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage)

Review and analyze stock and sales reports monitoring over and under stocks , implementing corrective action  to be taken

Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action

Ensure pricing of merchandise as per norms and matrix format 

Provision of monthly feedback to Concept on sales, stock positions and product feedback

Operational Standards and Management

Ensure the store is in compliance with the store operating and customer service standards

Ensure the store is in compliance with the company policy on employment and state laws, health and safety standards

Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company

Ensure store sales, promotions are effectively executed and professionally

Be accountable for store sales/assets as per the operating standards and SOP.

People Management 

Ensure that all new recruits understand their job and inducted well within the company 

Assist Area retail manager in grievance handling and disciplinary actions 

Ensure skill development and performance management of store staffs through Learning & Development 

Monitor and appraise the performance of retail staffs in coordination with area retail managers and developing individual career plans.    

Provide support in staff welfare activities (transport/ accommodation

Set KRA's for direct reports and conduct performance appraisal

Oversee staff deployment and drive motivation levels of the store staff

Build/Maintain relationships with internal/external stakeholders 

Qualifications
Post-graduate degree in Business Administration. 7-10 years experience. 6 years in retail industry handling an area. 

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