Jobs: call agent

Job PurposeTo support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers' experience ensuring...

We are looking for an experienced Call Center Manager to oversee our restaurant's customer service operations. This role is critical in ensuring smooth communication with guests, handling reservations, delivery orders, and customer inquiries, while leading a team of agents to deliver exceptional hospitality. Apply NowSend your CV to: Please use the subject...

BRIEF DESCRIPTIONOF JOB FUNCTIONThe Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.This role requires an individual who is self-motivatedwith high levelsof energy and drive. The CallCentre Agent must have strong communication skills with the ability to maintain good rapport on the phone.DUTIES...

BRIEF DESCRIPTIONOF JOB FUNCTIONThe Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer...

Main Purpose Of JobThe role of Lead Generation Agent involves calling potential customers to collect accurate vehicle and insurance information, which will be converted into qualified leads for our motor insurance sales team. Full training will be provided.Duties & ResponsibilitiesMake outbound calls to customers to gather car and insurance...

Participates in design of call monitoring formats and quality standards.Performs call monitoring and provides trend data to management.Uses Quality Management tool to compile and track performance at individual level.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessions for all types of...

Urgently need a Call Center Manager for a group of restaurants. Candidates must have worked in same position with good communication in Arabic and English (experience Bahraini preferred) and extensive knowledge of all aggregators (Talabat, Jahez etc)An F&B Call Center Manager leads the team handling food & beverage orders/requests, focusing on...

Title: Property Consultant (Sales & Leasing) Department: Sales Reporting to: Sales Manager Position Summary: Property Consultants provide property investment advice to clients after careful analysis of market conditions and trends. They identify the most feasible, cost-effective approach to help clients achieve their desirable objectives. Nationality:...

Job DescriptionJob Title: IT Support SpecialistJob Location: BahrainRoles & ResponsibilitiesNeed to Handel Users/Desktop: 60-70Service desk agent – Facilitate Users calls/Email/Messages and rectify their issues.IT Operation Support – Monitor, Open Support Cases and resolve issues with IT Systems such as POS and ERP system.Responsible for...

About the role:The Guest Experience Agent is responsible for supporting the Guest Experience Manager in overseeing and enhancing the overall experience of guests, ensuring high level of satisfaction and loyalty.What you will do:Support Guest Experience Manager in all related duties, as directed.Conduct prearrival outreach for incoming guests via email, chat...

Assist Director Sales Office in day-to-day planning, meeting management, call management and acting as first level support for all administrative functions for Director Sales officeFirst level support between HQ and outstation field offices for any administration related mattersCoordinate and arrange for regular station review meetings, minutes and...

Urgent requirement for Data Scientist (Core AI / NLP Engineering) is required for our client in BahrainDesign and develop machine learning models to support AI-driven banking solutions is MUSTPython (PyTorch, TensorFlow, LangChain, Hugging Face, OpenAI API, Anthropic Claude, etc.) is MUSTLangGraph, AutoGen, CrewAI, Flowise, or similar agent frameworks is...

Job Description VAM Systems is currently looking for Data Scientists - Banking for our Bahrain operations with the following skillsets and terms & conditions: Years of Experience: 7 – 10 years Qualification Bachelor's Degree in Computer Science / Engineering Preferably BE Computer Science & Engineering Professional Training...

Job Description VAM Systems is currently looking for Data Scientists - Banking for our Bahrain operations with the following skillsets and terms & conditions:Years of Experience: 7 – 10 yearsQualificationBachelor's Degree in Computer Science / EngineeringPreferably BE Computer Science & EngineeringProfessional Training Required: Machine Learning,...

BRIEF DESCRIPTION OF JOB FUNCTIONThe Function Of Telemarketing Agent Entails The Following2.1.1. cold calling techniques on prospects2.1.2. persuading potential customers to purchase a product or service2.1.3. obtaining referrals and leads from a variety of sources from lead generation activities2.1.4. contributing to department's function of collecting data...

DescriptionThe Instant Service Agent plays a critical role in shaping the guest experience by serving as the central communication hub of the hotel. This position requires strong communication skills, attention to detail, multitasking ability, and a genuine passion for delivering luxury service.Key Responsibilities:Answer all incoming and outgoing calls...

The Instant Service Agent plays a critical role in shaping the guest experience by serving as the central communication hub of the hotel. This position requires strong communication skills, attention to detail, multitasking ability, and a genuine passion for delivering luxury service.Key Responsibilities:Answer all incoming and outgoing calls promptly,...

Hotel Sales ExecutiveRequired experienced Hotel Sales Executive to join our Sales & Marketing team. The successful candidate must have a strong background in hotel sales and a proven ability to generate revenue across corporate, leisure, and group segments.Key Responsibilities:Actively promote the hotel's rooms, outlets, and services to maximize...

DescriptionThe Instant Service Agent plays a critical role in shaping the guest experience by serving as the central communication hub of the hotel. This position requires strong communication skills, attention to detail, multitasking ability, and a genuine passion for delivering luxury service. Key Responsibilities: Answer all incoming and outgoing calls...

The WFM Manager plays a crucial role in ensuring efficient staffing and scheduling for our BPO operations. This position is responsible for analyzing data, forecasting workload, and optimizing workforce performance to meet service level agreements (SLAs) while maximizing productivity.Key Responsibilities:- Analyze historical data to develop accurate...