Incident Manager

Found in: beBee S BH - 4 weeks ago

Manama, Bahrain Jobs for Humanity Full time
b' Company Description

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. If you identify with any of the following communities do not hesitate to register.

Company Name: Binance

Binance is the global blockchain company behind the world\xe2\x80\x99s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
We are looking for a talented Incident Manager to join our TechOps team. This is a pretty broad role that will involve investigating and resolving Major Incidents with the corresponding Tech and non-Tech teams to functioning of our ecosystem (Binance.com, Mobile Apps, etc), and other related duties. It will include close cooperation with our Customer Support, internal Dev/Infra teams, Communication/PR as well as other parties. This is a full-time position that can be remote, work in Asian timezone.
Responsibilities:
    • Lead and drive major incidents towards mitigation and resolution with multiple counterparts, and effectively coordinate production incidents resolution across multiple teams
    • Provide excellent incident communication to stakeholders
    • Lead and/or participate in Post Incident Review and Problem Management meetings with key stakeholders to review events and opportunities for ongoing improvement
    • Work within a global shift rotation, covering local day-time hours, including holidays and weekends, on a rotational basis
    • Continuously look for automation and improvement opportunities for Incident Management processes, tools and best practices
    • Provide technical support and handling urgent escalation from external or internal customers or users in a production environment with high-volume of transaction traffic
    • Work closely with product and DEV teams, and participate and follow up in iteration, release and roadmap planning timely Requirements:
        • 5+ years of experience in similar roles - e.g. Incident Manager, Technical Escalation Engineer, etc
        • Must have strong capabilities to identify, analyze and resolve problems logically and systematically
        • Strong technology experience in Unix/Linux with shell scripting, databases (Oracle, MySQL), Web or App related DEV, Technical Support, QA or project support experience with HTTP protocol, JavaScript, RESTful, Json, Web Service, TCP/IP, Linux/Unix
        • Critical communication skill,must be technically literate and be able to articulate technical issues in a meaningful way to both engineers and executive level management
        • Crisis management skill: ability to maintain calm during stressful situations; demonstrate leadership skills under fast-paced, highly dynamic situations, pursue multiple threads at the same time, and drive solution for complex issues
        • Understanding of software development methodologies and coding standards (CICD)
        • Understand ITIL process, experience in Change Management, Incident Management, Problem Management
        • Experience with defining support process and escalation management
        • BS/MS in Computer Science, Math or related scientific disciplines
        • Background in Software Development is a plus
        • Experience in AWS is a plus
        • Experience in Incident Management role in large Internet companies is preferred
          Working at Binance
        • Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
      • Fast moving, challenging and unique business problems
    • International work environment and flat organisation
  • Great career development opportunities in a growing company
Possibility for relocation and international transfers mid-career Competitive salary Flexible working hours, Casual work attire
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice. Apply for this job

  • Incident Manager

    Found in: beBee S BH - 4 weeks ago

    Manama, Bahrain Binance Full time

    Binance is the global blockchain company behind the world\xe2\x80\x99s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the...

  • Risk Management Executive

    7 days ago

    Manama, Bahrain stc bahrain Full time

    Job Objective Support in the execution of all Enterprise Risk Management and Business Continuity Management activities by engaging the respective action owners across all sectorsKey Responsibilities Follow up on the implementation of risk mitigation plans across all sectors Development of Risk Mitigation plans for newly identified risks in coordination...

  • Security Manager

    1 day ago

    Manama, Bahrain BAHRAIN JOBS Full time

    Responsibilities; - Provide a safe, secured, courteous, professional, efficient and flexible service at all times, following Hotel Standards of Performance. - Provide training related to Safety and security issues to our Heartists and maintain records. - Carry out full accident investigations to include the collection of evidence, interviewing of staff and...

  • Fraud Risk Manager

    7 days ago

    Manama, Bahrain Arab Banking Corporation Full time

    Arab Banking Corporation Manama, BahrainPosted 1 day ago Permanent competitive **Job Purpose**: This is a middle management risk role within Group Fraud Risk Management responsible for supporting the fraud risk management function and assisting in fostering a culture of fraud risk prevention, detection, and response across ABC Group. The incumbent will be...

  • Security Operations Center

    3 days ago

    Manama, Bahrain Security Matterz Full time

    SOC Analyst - Level 2 Bahrain, 2 Jobs, Join Date: Immediate The Level 2 Security Analyst will participate and be part of information security monitoring and incident handling team in order to monitor and manage all information security incidents and risks and solve them as per the business security requirements. The Security Analyst will work and follow-up...

  • Cyber & IT Risk Manager

    7 days ago

    Manama, Bahrain Arab Banking Corporation Full time

    Arab Banking Corporation Manama, BahrainPosted 1 day ago Permanent competitive **Job Purpose**: To facilitate, monitor and oversee the management of Cyber & IT Risks (risks related to IT, Cyber/Information Security and Business Continuity) across ABC Group and to support the first line of defense (IT, Cyber/Information Security and Business Continuity) in...

  • Technical Support Specialist

    Found in: beBee S BH - 4 weeks ago

    Manama, Bahrain International Payment Services B.S.C Full time

    Respond to client inquiries concerning a variety of software products; documenting every customer inquiry and service request.Provide Tier 1 resolution to incidents which impact system availability, functionality, or performance.Interpret, evaluate, and resolve/troubleshoot, Tier 1 inquiries pertaining to the functional operation of installed applications,...

  • Network Security Engineer

    Found in: beBee S BH - 4 weeks ago

    Manama, Bahrain Almoayyed International Group Full time

    Should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Exposure on handling Checkpoint Solution design and deployment Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders. ...

  • Operational Risk Manager

    2 weeks ago

    Manama, Bahrain Emprego BH Full time

    **Reports to**:Group Head of Operational Risk **Job Purpose**: To assist and facilitate the management of operational risk across ABC Group. This includes: - Engaging with the first line on risk management (identification of risks and appropriate mitigation strategies) starting from a good understanding of the business processes & products -...

  • Operational Risk Manager

    6 days ago

    Manama, Bahrain Arab Banking Corporation Full time

    Arab Banking Corporation Manama, BahrainPosted 10 days ago Permanent Competitive **Reports to**:Group Head of Operational Risk **Job Purpose**: To assist and facilitate the management of operational risk across ABC Group. This includes: - Engaging with the first line on risk management (identification of risks and appropriate mitigation strategies)...

  • Production Support Engineer(offshore Assignment) For Bahrain

    Found in: beBee S BH - 4 weeks ago

    Manama, Capital Governorate, Bahrain Vamsystems Full time

    VAM Systems is currently looking for Production Support Engineer(Offshore assignment) for our Bahrain operations with the following skillsets and terms & conditions: Professional Certifications Candidate from Computer Programming background Certifications related to Data & Analytics would be an added advantage Skillset: 5+ years SQL programming experience...

  • Sustainability Manager

    10 hours ago

    Manama, Bahrain AccorHotel Full time

    Company Description Al Areen Palace and Spa by Accor features 78 luxuriously appointed pool villas, 10,000 sq meters of SPA with a unique Rain Forest and Ice igloo system. Awaken your senses by trying thoughtfully prepared savoury dishes from our fine dining restaurants. The resort is a perfect retreat which spans over 131,000 sq. meters with traditional...

  • PMO

    2 weeks ago

    Manama, Bahrain VAM Systems Full time

    We are currently looking for PMO for Bahrain Qualification - Bachelor's Degree - PMP or equivalent qualification - Data Administration - Pipeline Management - Planning - Incident and Problem Tracking - MS Office & MS Visio - Conflict Management Experience : 8+Years **Additional Information** Terms and conditions**: **Joining time frame**:maximum 4 weeks

  • Data Protection Manager

    1 week ago

    Manama, Bahrain Arab Banking Corporation Full time

    Data Protection Manager (“DPM”) plays a crucial role in helping ABC Group and its Members to fulfil their data protection obligations. The DPM will essentially assist the Data Protection Officer (“DPO”) with: Enhancing the group-wide Data Protection Framework, and keeping it updated; Facilitating and supporting the implementation of the group-wide...

  • Cyber Security Specialist

    7 days ago

    Manama, Bahrain Winged Recruitment Full time

    Embark on an exciting exploration into the critical field of cybersecurity with an exclusive internship opportunity offered through Winged Recruitment. Our pioneering fusion of remote work culture and cutting-edge AI technology distinguishes us as leaders in the recruitment landscape, providing a gateway to realize your career ambitions in cybersecurity. In...

  • Cybersecurity Architect

    Found in: beBee jobs BH - 1 week ago

    Manama, Manama, Bahrain Michael Page Dubai Full time

    Job SummaryThe primary role of this position is to support the CISO in developing, maturing and maintaining the organisations cybersecurity architecture; leading or assisting in the creation, implementation and management of cybersecurity solutions; implementing, monitoring, and maintaining cybersecurity operational processes; and producing reports for the...

  • Cybersecurity Architect

    Found in: beBee S BH - 3 weeks ago

    Manama, Bahrain Michael Page Dubai Full time

    Job SummaryThe primary role of this position is to support the CISO in developing, maturing and maintaining the organisations cybersecurity architecture; leading or assisting in the creation, implementation and management of cybersecurity solutions; implementing, monitoring, and maintaining cybersecurity operational processes; and producing reports for the...

  • Product Manager

    1 day ago

    Manama, Bahrain ila Bank Full time

    Product Manager - Liabilities and Wealth Management The Product Manager main responsibility is to develop, enhance, and support digital liability and wealth management products that meet the needs and expectations of customers while aligning with the organization's goals. **Responsibilities of the role**: - Identifying and working on setting up the full...

  • Grc Specialist

    1 day ago

    Manama, Bahrain ParamInfo Full time

    **Experience**:3-5**Posted**:06 Mar,2024**Location**:Bahrain- Job Title: GRC Specialist- Outsource GRC Specialist responsible for the development and implementation of policies, procedures, and technologies to ensure the company's compliance with regulatory and industry requirements. **Role & Responsibilities**: - Assist with the development,...

  • Junior Cyber Security Specialist

    2 weeks ago

    Manama, Bahrain TalentKompass Deutschland Full time

    **LOCATION**: Remote Work **SCHEDULE**: Part-time Are you passionate about cybersecurity and seeking a unique opportunity to gain hands-on experience while working with a reputable Management Consulting firm? TalentKompass Deutschland, a leading Human Resources company based in Germany, is searching for a dedicated Cybersecurity Intern to join our esteemed...