Incident Manager

This is a managerial position responsible institutionalizing focus on Information and Cyber Security to strengthen the organization’s competitive advantage. The role holder is responsible to carry out and implement the Information Security agenda and vision throughout the organization, and operate in a cohesive environment with all teams to achieve audit &...

Work as front-line operator, in IT Customer Service Center - Attend calls and educate users about IT best practices - Analyze incident tickets - Resolve Incidents to achieve maximum First Call Resolution(FCR) - Monitor, analyze and update incident & service request tickets logged in the Service Desk system. - Possess solid knowledge of Microsoft Office &...

The human resources manager is the person responsible for administering local employment as well as advertising; screening; interviewing; selecting; orienting; training; and evaluating employee incentive programs: an organized effort by management to understand employees moti - vational concerns and develop opportunities for employees to achieve both their...

**Job Purpose**: This is a middle management risk role within Group Fraud Risk Management responsible for supporting the fraud risk management function and assisting in fostering a culture of fraud risk prevention, detection, and response across ABC Group. The incumbent will be asked to: - Support the Head of FRM in the continual design, implementation and...

**Job Purpose**: To facilitate, monitor and oversee the management of Cyber & IT Risks (risks related to IT, Cyber/Information Security and Business Continuity) across ABC Group and to support the first line of defense (IT, Cyber/Information Security and Business Continuity) in their respective Risk domains. **Principal Accountabilities and Deliverables of...

Respond to client inquiries concerning a variety of software products; documenting every customer inquiry and service request. - Provide Tier 1 resolution to incidents which impact system availability, functionality, or performance. - Assist subordinate Specialists and other technical support groups in resolving client calls, incidents, and service tickets...

The Night Manager is responsible for overseeing the operations of the hotel during the nighttime shift. They ensure a smooth and efficient running of the hotel, ensuring guest satisfaction and employee productivity during the evening and overnight hours. - Be responsible for the reception desk and processing of night audit and nightly reports. - Supervise...

Join Our Team as a Customer Service Duty Manager in Bahrain! Are you ready to be a vital part of British Airways’ airport operations in Bahrain? As a Customer Service Duty Manager, you will support the Airport Manager, ensuring safety, security, and operational excellence. Your role involves managing relationships, performance, and local suppliers to...

perform regular safety checks on vehicles to ensure they are in a good working condition before and after each trip - Transport goods, staff and workers to the designated locations safely and on time - plan and follow the best route to ensure timely delivery of goods and workers - ensure that all necessary paperwork and documentation are available and in...

Company Description Al Areen Palace and Spa by Accor features 78 luxuriously appointed pool villas, 10,000 sq meters of SPA with a unique Rain Forest and Ice igloo system. Awaken your senses by trying thoughtfully prepared savoury dishes from our fine dining restaurants. The resort is a perfect retreat which spans over 131,000 sq. meters with traditional...

Data Protection Manager (“DPM”) plays a crucial role in helping ABC Group and its Members to fulfil their data protection obligations. The DPM will essentially assist the Data Protection Officer (“DPO”) with: Enhancing the group-wide Data Protection Framework, and keeping it updated; Facilitating and supporting the implementation of the group-wide...

**Key Responsibilities**: - **1. Strategic Planning**:_ - Develop and implement IT strategies aligned with the organization's objectives. - Identify opportunities for the use of technology to improve business processes and efficiency. - Plan and manage IT budgets, ensuring cost-effectiveness and alignment with business goals. - **2. Infrastructure...

**Job description** Roles & Responsibilities: Plan, organize, and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements. Interpret parking, settlement methods, safety regulations, company policies and procedures for subordinates. Monitor operations to ensure that staff members...

**Reports to**: Group Head of Operational Risk **Job Purpose**: To assist and facilitate the management of operational risk across ABC Group. **This includes**: Engaging with the first line on risk management (identification of risks and appropriate mitigation strategies) starting from a good understanding of the business processes &...

**Duties & Responsibilities** - To develop, implement and monitor compliance with the company’s Health, Safety & Environmental Management System. - To ensure that all employees are aware of and comply with the company’s Health, Safety & Environmental policies, procedures and work instructions. - To promote a positive safety culture within the workplace...

**Duties & Responsibilities** - To develop, implement and monitor compliance with the company’s Health, Safety & Environmental Management System. - To ensure that all employees are aware of and comply with the company’s Health, Safety & Environmental policies, procedures and work instructions. - To promote a positive safety culture within the workplace...

Job SummaryThe primary role of this position is to support the CISO in developing, maturing and maintaining the organisations cybersecurity architecture; leading or assisting in the creation, implementation and management of cybersecurity solutions; implementing, monitoring, and maintaining cybersecurity operational processes; and producing reports for the...

Job SummaryThe primary role of this position is to support the CISO in developing, maturing and maintaining the organisations cybersecurity architecture; leading or assisting in the creation, implementation and management of cybersecurity solutions; implementing, monitoring, and maintaining cybersecurity operational processes; and producing reports for the...

The Virtual Desktop Administrator is responsible for the design, implementation, and maintenance of the Bank’s virtual desktop infrastructure (VDI), including office automation technologies installed in the Bank. This role involves managing and optimizing virtual desktop environments to ensure high availability, performance, and security for end...

**Job***: Business Support and Management **Primary Location***: Africa & Middle East-Bahrain-Manama **Schedule***: Full-time **Employee Status***: Fixed Term **Posting Date***: 16/Mar/2023, 8:59:59 AM **Unposting Date***: 23/Mar/2023, 6:59:00 PM **Responsibilities** The Senior Service Manager is a key role in support of the MENA(x-UAE) CTOO in...