Quality Manager
14 hours ago
- Quality Strategy Development: Design and implement a comprehensive quality assurance strategy aligned with organizational goals and client requirements.
- Monitoring and Evaluation: Oversee the monitoring of service delivery processes, conducting regular evaluations and audits to ensure compliance with established quality standards.
- Data Analysis: Analyze quality performance metrics and trends, preparing detailed reports to inform decision-making and continuous improvement initiatives.
- Team Leadership: Lead and mentor the quality assurance team, fostering a culture of quality and accountability throughout the organization.
- Feedback and Improvement: Provide constructive feedback and coaching to employees based on quality assessments, and collaborate with training teams to address skill gaps.
- Process Enhancement: Identify opportunities for process improvements and implement best practices to enhance service quality and operational efficiency.
- Client Liaison: Serve as the primary point of contact for quality-related client inquiries, addressing concerns and ensuring alignment with client expectations.
- Compliance Assurance: Ensure adherence to regulatory and industry standards, conducting regular compliance audits and implementing corrective actions as necessary.
- Stakeholder Collaboration: Work closely with cross-functional teams, including Operations, Training, and Client Services, to drive quality initiatives and improvements.
- Bachelor's degree in business administration, Quality Management, or a related field; master's degree is a plus.
- Proven experience in quality management, preferably within the BPO industry, with a minimum of 3 years in a leadership role.
- Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
- Excellent communication and interpersonal skills, capable of engaging effectively with all levels of staff and clients.
- Familiarity with quality management frameworks (e.g., Six Sigma, ISO, CMMI) and quality assurance tools.
- Fluency in Both Arabic and English.
-
Quality Manager
11 hours ago
Manama, Manama, Bahrain beBee Careers Full timeJob Summary:We are seeking an experienced Quality Manager to lead our quality assurance initiatives. The Quality Manager will develop, implement, and manage quality assurance processes to ensure consistent delivery of high-quality services that meet and exceed client expectations and industry standards.Key Responsibilities:Quality Strategy Development:...
-
Quality Management Specialist
11 hours ago
Manama, Manama, Bahrain beBee Careers Full timeQuality Management SpecialistWe are seeking a highly skilled Quality Management Specialist to lead and manage our quality assurance team. The successful candidate will be responsible for ensuring that products meet both internal and external quality standards.Main Responsibilities:Assist in defining supplier expectations and objectives.Monitor production...
-
Coffee Quality Manager
7 days ago
Manama, Manama, Bahrain beBee Careers Full timeThis is an exciting opportunity to join our dynamic team as a skilled Barista.As a vital part of our operations, you will play a crucial role in maintaining high-quality products, adhering to hygiene and food safety procedures, and achieving daily targets and sales objectives.Our team members are expected to support each other, provide excellent customer...
-
Quality Supervisor
14 hours ago
Manama, Manama, Bahrain RESO Full timeWe are Pramac, a Generac Company, leading the evolution to more resilient, efficient, and sustainable energy solutions.Established in 1966, we have always evolved, expanding our product portfolio and becoming the global benchmark for the production of generators and warehouse material handling equipment. Our diverse business lines ensure the company is a...
-
Quality Specialist
3 weeks ago
Manama, Manama, Bahrain Calo Inc. Full timeQuality SpecialistAbout CaloLaunched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We're a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.Role OverviewWe are looking for an experienced Quality Controller who will be responsible for checking the quality...
-
Quality Specialist
14 hours ago
Manama, Manama, Bahrain Calo Inc Full timeAbout CaloLaunched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We're a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.Role overviewWe are looking for an experienced Quality Controller who will be responsible for checking the quality of all incoming...
-
Quality Specialist
3 weeks ago
Manama, Manama, Bahrain RESO Full timeAbout CaloLaunched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We're a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.Role overviewWe are looking for an experienced Quality Controller who will be responsible for checking the quality of all incoming...
-
Quality Specialist
3 weeks ago
Manama, Manama, Bahrain Calo Inc Full timeAbout CaloLaunched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We're a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.Role overviewWe are looking for an experienced Quality Controller who will be responsible for checking the quality of all incoming...
-
Quality Assurance Quality Control Inspector
2 weeks ago
Manama, Manama, Bahrain NASS Group & Corporation Full timeQuality Assurance Quality Control InspectorQuality Assurance Quality Control InspectorGet AI-powered advice on this job and more exclusive features.Job Title: QA/QC Inspector – Infrastructure & Road ProjectsJob Description:The QA/QC Inspector is responsible for ensuring that all construction activities comply with approved quality standards and...
-
Quality Assurance Quality Control Inspector
2 weeks ago
Manama, Manama, Bahrain RESO Full timeJob Title: QA/QC Inspector – Infrastructure & Road ProjectsJob Description:The QA/QC Inspector is responsible for ensuring that all construction activities comply with approved quality standards and specifications. This role plays a vital part in upholding infrastructure quality and performance in road and civil projects through inspections, documentation,...