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This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.

Under the general direction of your direct superior and within the limits of established InterContinental Hotels Group local policies and procedures, provide support and assist in achieving a high standard of documentation and record keeping across the training function and ensure Learning & Development is moving the business forward. Promote the desired work culture around the five core values "Winning Ways" of "Do the right thing", "Show we care", "Aim Higher", "Celebrate Difference", "Work better together" of IHG and the brand ethos.

• Offer the highest standard of both specialized and general treatment in a professional manner.
• Help maximize all revenue producing opportunities relating to health club service, securing new and repeat business, and establishing a loyal clientele via your committed and dedicated staff.
• Maintain the trolley set up to company room standard and ensure the correct quantities of product as specified by the manufacturer are maintained throughout the day.
• Be aware of any client comments or complaints, report them to the health club manager/coordinator, and log in the daily logbook.
• Keep accurate records in the daily logbook.
• Act promptly and calmly in the event of health problems requiring assistance from the nurse.
• Be punctual, prepared in advance of each treatment, and ensure the specified treatment time is adhered to.
• Follow the opening and closing procedures of each department to ensure that the treatment room setup is consistent with company standards.

Fitness: you'll be on your feet most of the day with lots of bending and kneeling.

Literate: you'll need a good grasp of reading, writing, and basic maths.

Flexible: night, weekend, and holiday shifts are all part of the job.

Articulate: a great communicator, you'll be warm, welcoming, and easy to talk to.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.