ICT Cybersecurity Services Lead

Job Objective:

Lead the implementation of Cybersecurity Services products and plans in alignment with Business Products & Solutions department's business plan and strategy. Lead improvement initiatives to deliver customized solutions that contribute to the growth to increase sales and revenue across the Business sector.

Job specifications

• Lead Cybersecurity portfolio, revenues, and profitability to ensure its alignment with the Business sector's business needs, strategic objectives, and sales targets
• Grow Cybersecurity service portfolio with additional products and features to enable expansion of subscriber base in Business sector
• Analyze key market trends, offerings, customer needs, and competitive landscape to define potential opportunities or threats in the market and devise plans to address accordingly
• Lead the development of Cybersecurity roadmap, identify partnership requirements, and support the Business Products & Solutions department in achieving short and long-term business objectives
• Lead Cybersecurity Services implementation plans including the development and activation of the required products and services (including bundled services) to support the defined strategy
• Lead Cybersecurity service commercial launch in coordination with technical, commercial, and regulatory stakeholders
• Propose and lead the management of promotional activities for Cybersecurity Services to maximize sales and revenue for the Business Products & Solutions department
• Define product requirements and successfully transfer functional and technical analysis to relevant technical and sales teams and ensure necessary alignment
• Work closely with internal stakeholders and business units to stay well-informed of planned changes to technologies, working practices, and business activities that could have an impact on stc Bahrain cybersecurity or risk profile
• Set plans to ensure customer journey is streamlined across different products and offerings including the development of customer satisfaction surveys and coordinating the development of feedback mechanisms

Qualification & Experience:

Minimum requirement

• Bachelor's degree in Business Administration, Engineering, IT or any other relevant field

Preferred:

• Master's degree in Business Administration, Engineering, IT or any other relevant field.

Ideally 8 years of relevant experience with 6 years in cyber security domain

Role Impact:

The Cybersecurity Product Lead plays a critical role in shaping the future of our cybersecurity offerings. This position is responsible for leading the development and enhancement of security products that protect our clients from emerging cyber threats. By collaborating closely with engineering, design, and marketing teams, the Product Lead ensures that our products not only meet market needs but also align with the latest cybersecurity trends and technologies. The role will directly impact our customers' security posture and the overall success of the company's product portfolio.

Key Job Competencies:

1. Technical Expertise : Deep understanding of cybersecurity principles, frameworks, and technologies, with the ability to translate complex technical concepts into actionable product strategies
2. Product Management Skills : Proven experience in product lifecycle management, from ideation through development to launch, including agile methodologies
3. Market Analysis : Proficiency in conducting market research and competitive analysis to identify opportunities for product differentiation and growth
4. Cross-Functional Collaboration : Strong ability to work collaboratively across teams, including engineering, sales, and customer support, to align product development with business objectives
5. Customer Focus : Strong commitment to understanding customer needs and ensuring that products address their pain points effectively.

Reporting Line:

The position will report to Manager Cybersecurity Services