ICT Specialist

Operation

Division

Wholesale & Roaming

Location

Closing Date

12-Mar-2025

About Zain

Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region's first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: Zain Overview

About the Role

ICT Specialist in the B2B division plays a crucial role in driving business growth by supporting the sales team with expertise in ICT/ telecom solutions. The role collaborates closely with potential clients, understanding their unique requirements and presenting compelling proposals that align with their business objectives.

Main Responsibilities & Duties

1. Initiate and maintain relationships with potential clients in the B2B sector.
2. Conduct thorough needs assessments to understand clients' telecom infrastructure requirements.
3. Collaborate with the sales and technical teams to develop comprehensive telecom solutions.
4. Create and deliver engaging presentations to clients, showcasing the value proposition of our telecom products and services.
5. Develop customized proposals based on client needs.
6. Work closely with the technical team to ensure proposed solutions meet client specifications.
7. Stay updated on industry trends, emerging technologies, and competitor offerings.
8. Provide clients with expert advice on telecom, ICT/ELV solutions, addressing technical queries and concerns.
9. Foster effective communication and collaboration between the Pre-Sales and Sales teams.
10. Participate in internal meetings to share market insights and gather feedback for continuous improvement.
11. Monitor the telecom market, identifying potential business opportunities and challenges.
12. Analyze competitors' offerings and market trends to inform strategy.
13. Participate in RFIs, RFPs, and RFQs, liaising with sales and Products team to provide feedback from clients about product requirements.
14. Provide architecture and design governance across the design and delivery of the required services.
15. Ensure that the end-to-end design documentation is maintained and kept up to date.
16. Build and maintain professional relationships with local and international ICT /ELV solutions providers.
17. Cooperate with external partners to create new business opportunities within the B2B sector.
18. Perform any other related tasks as required.

Qualifications and Experience

Bachelor's degree in Telecommunications, Engineering, Computer Science or a related field.

Minimum 3-5 years of experience in B2B in a Pre-Sales or similar role within the telecom industry.

Skills and Knowledge

Strong understanding of telecom technologies, networks, and solutions and ELV Solutions.

Excellent interpersonal and communication skills.

Excellent presentation skills.

Ability to work collaboratively in a fast-paced environment.

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application, you would need the following document(s):

#J-18808-Ljbffr

---