IT Support Engineer

2 days ago

Manama, Manama, Bahrain Pay10 Global Full time
Overview

We are looking for an IT Support Engineer to manage and support Office 365, networks, firewalls, and system infrastructure. The role involves providing end-user support, maintaining IT systems, and ensuring security and availability across the organization.

Responsibilities
  • Manage and support Office 365 services (Exchange, Teams, OneDrive, SharePoint).
  • Provide day-to-day desktop, laptop, and server support (Windows & AD).
  • Configure and troubleshoot network devices, VPNs, and firewalls.
  • Ensure IT security, backups, and patch management.
  • Respond to user issues and maintain IT documentation.
Qualifications
  • 3+ years' experience in IT support (Office 365, system & network administration).
  • Knowledge of Active Directory, DNS, DHCP, TCP/IP.
  • Hands-on experience with firewalls (Fortinet, Sophos, Cisco, etc.).
  • Strong troubleshooting and communication skills.
Key Skills
  • Office 365 administration
  • Windows & server support
  • Network & firewall management
  • IT security best practices

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