Senior Business Analyst

5 days ago

Manama, Manama, Bahrain Nexcel Computer Solutions Full time

Roles & Responsibilities:

  • To analyze and synthesize information provided by customers who will interact with the business.
  • To develop and document a detailed understanding of user workflow and elicit business requirements.
  • To recommend appropriate technical or business solutions to the project team to ensure a high level of satisfaction.
  • To conduct demo sessions for users, generate user guides and training manuals, and deliver training sessions as required.
  • To validate that the solution has met the customer needs.
  • To work on problems of diverse scope where analysis of data requires evaluation of multiple factors.
  • To own and maintain the user stories and requirements log in JIRA or any other tool.
  • To work with project manager, development, and QA to help plan and define sprints to deliver the prioritized requirements.
  • Gather requirements for process or system improvement.
  • Plan how the requirement will be approached, traced, and prioritized.
  • Determine which steps can and should be automated or improved for maximum benefit.
  • Document the requirements of the system, both at a high level and in more detail.
  • Prepare the system use cases and design screens.
  • Provide inputs to development to scope and build prototype/proof of concept solutions and involve the users to obtain feedback.
  • Act as a contact point, or "translator," between technical teams and business users to ensure process/system changes will integrate effectively into the overall business process.
  • Assistance with testing, implementation, and training.

Skills & Qualifications:

  • Arabic speaker.
  • Bachelor's Degree, preferably in Engineering.
  • 5+ years of experience in similar projects.
  • Experience in the government sector.
  • Excellent communication skills, both written and verbal.
  • UX designing.
  • Hands-on experience with popular wireframing tools like Wireframesketcher, Balsamiq, Mockingbird, Pencil, or similar tools.
  • Able to define the lifecycle, deliverables, tasks, and templates that should be included in the business analysis process.
  • Able to select the right tools for each phase of the business analysis processes (brainstorming, benchmarking, data flow diagram, process modeling, and prototyping, etc.).
  • Excellent ability to elicit the stakeholder's actual needs, not simply their expressed desires.

Interested candidates may send their CVs to jobs@nexcelbahrain.com.

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