Category Manager

When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years.

Today, we deliver hundreds of millions of food orders, grocery items, and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less

Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat, focusing on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

As Talabat continues to grow and stay ahead of the curve, we have launched our very own end-to-end grocery service across the MENA region: tMart.

We're looking for a Category Manager to join the team and focus on growing our own Grocery Store "tMart", which is the region's first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman, and Iraq

• Full ownership of the category management role in terms of assortments, pricing, offers, and supply.
• Responsible for monitoring economic performance of the assigned departments/categories across sales, gross margin, profit, and loss, ensuring alignment with the company's commercial strategy.
• Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.
• Providing input to the Ops team flows, adjacencies, tools, templates, fixtures, etc.
• Reviewing and resolving any issues with local suppliers.
• Assortment: ensuring cost efficiency that meets customer needs/wants, defining and maintaining local assortment, and integrating basic assortment for the categories.
• Providing regional teams with information regarding products and quantities needed for contracts.
• Selecting local suppliers, negotiating, and purchasing in line with expected needs, guided by standards such as cost price, discounts, rebates, payment terms, etc.
• Pricing: setting prices based on guidelines and recommended prices for imported items, collecting market prices, and conducting country price audits.
• Promos: identifying local promo products, pricing, forecasting, and developing promotion calendars, ensuring effective execution, and analyzing trends for better promotional activities.

• At least 5+ years of experience in product category management, preferably in large retailers (FMCG) within an international setting.
• Experience in building teams and leading cross-functional projects at scale.
• Highly detail-oriented, structured, and capable of prioritizing tasks effectively.
• Willingness to perform various roles, including working on the warehouse floor or handling customer calls, to ensure project success.
• Ability to interact with senior executives and manage multiple stakeholder expectations.
• Excellent analytical and communication skills, hands-on with various tools.
• Strong interpersonal and intercultural skills, capable of inspiring teams and stakeholders.
• Language skills: Fluent in English and Arabic would be highly advantageous.