Reservations Manager

1 week ago

Manama, Manama, Bahrain RESO Full time

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

We are currently seeking a Reservations Manager to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As a Reservations Manager, you embody a unique blend of precision, efficiency, and a customer-centric approach, elevating our Reservations Team. Your role is instrumental in ensuring seamless and top-notch service, where attention to detail meets a passion for enhancing the guest experience.

  • Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level.
  • Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
  • Delivers on plans and objectives where reservations initiatives & hotel targets are achieved.
  • Supervises the reservations team fostering a culture of growth, development, and performance within the department.
  • Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
  • Builds and maintains effective working relationships with all key stakeholders.
  • Reviews and scrutinizes the performance of the business, providing recommendations that will drive financial performance.
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required.

Qualifications
  • Experience in reservations.
  • Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style.
  • Commitment to delivering exceptional guest service with a passion for the hospitality industry.
  • Ability to find creative solutions with proven problem- solving capabilities offering support where required.
  • Personal integrity, with the ability to work in an environment that demands excellence, time and energy.

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that's inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you're located, you'll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you'll have access to local perks and rewards tailored to your country, making your experience even more rewarding

Join us in shaping the future of hospitality If you're ready to bring your talent, energy, and passion, we'd love to hear from you.

Apply now and let's make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.#J-18808-Ljbffr

  • Reservations Agent

    3 weeks ago

    Manama, Manama, Bahrain Jumeirah Full time

    Reservations Agent - Jumeirah Gulf of BahrainJumeirah Manama, Capital Governorate, BahrainJoin or sign in to find your next jobJoin to apply for the Reservations Agent - Jumeirah Gulf of Bahrain role at JumeirahReservations Agent - Jumeirah Gulf of BahrainJumeirah Manama, Capital Governorate, BahrainJoin to apply for the Reservations Agent - Jumeirah Gulf of...

  • Reservations Agent

    1 week ago

    Manama, Manama, Bahrain Infoempregos Full time

    Job Description:This position is responsible for responding to guest calls and enquiries about room reservations, to provide information and reserve rooms for guests.We are offering an entry-level position in a work environment that values learning and development. If you are dedicated and proactive, come join us.Requirements:Enthusiasm for learning and...

  • Reservations Sales Coordinator

    1 week ago

    Manama, Manama, Bahrain beBee Careers Full time

    About the Role We are seeking a highly motivated Reservations Agent to join our Rooms Reservations Team. As a key member of our team, you will play a crucial role in maximizing rooms revenue and profit through proactive selling techniques and referrals across the resort.Duties and Responsibilities• Have full and up-to-date knowledge of the hotel's products...

  • A Customer-Focused Reservations Specialist

    1 week ago

    Manama, Manama, Bahrain beBee Careers Full time

    Experience the Art of Exceptional Guest ServiceWe are seeking a skilled Reservations Manager to join our vibrant team. As a key member of our reservations department, you will play a vital role in delivering exceptional guest experiences and exceeding service standards.About the RoleAs a Reservations Manager, your primary responsibility will be to oversee...

  • Room Reservation Specialist

    2 weeks ago

    Manama, Manama, Bahrain beBee Careers Full time

    This position involves responding to guest inquiries about room reservations, providing information, and reserving rooms for guests.Main Responsibilities:Support the team in various administrative activities such as organizing documents and maintaining records.Manage guest communication by answering calls and responding to correspondence.Participate in team...

  • Hotel Reservation Agents

    2 weeks ago

    Manama, Manama, Bahrain Infoempregos Full time

    Job Description:Manage online hotels reservations via company website. Assist customers or travelers who wish to make reservations with a hotel.We offer an excellent opportunity for candidates with no experience who are willing to learn and develop in a corporate environment.Requirements:Interest in learning and growing professionally.Good communication...

  • Luxury Hotel Reservations Specialist

    1 week ago

    Manama, Manama, Bahrain beBee Careers Full time

    Reservations Agent - Luxury Hotel Experience">A successful Reservations Agent will be responsible for maximizing rooms revenue and profit through proactive selling techniques and referrals across the resort.Main Responsibilities:Maintain a thorough knowledge of hotel products and services to provide exceptional customer service.Handle all reservations...

  • Luxury Beachside Resort Reservations Specialist

    2 weeks ago

    Manama, Manama, Bahrain beBee Careers Full time

    Beachside Resort Reservations ExpertWe are seeking a highly skilled Reservations Agent to join our Rooms Reservations Team at a luxurious beachside resort in the Gulf. As a key member of our team, you will play a crucial role in maximizing rooms revenue and profit through proactive selling techniques and referrals across the resort.About the RoleThe...

  • Hostess

    3 weeks ago

    Manama, Manama, Bahrain Domo Ventures W.L.L. Full time

    We are looking for a Hostess to be the first point of contact for the guests.ResponsibilitiesGreets guests in a courteous and professional mannerCommunicate with other staff, informing them clients' bookings, needs, requests, allergy and special eventsRespect the restaurant' Reception Sequence of ServiceDraw up client bookings for tables and ensure that...

  • Dining Ambassador

    2 weeks ago

    Manama, Manama, Bahrain beBee Careers Full time

    Job BriefWe are seeking a Hostess to serve as the initial point of contact for guests. The role requires a high level of professionalism, courtesy, and effective communication skills.The Hostess will be responsible for:Greeting guests in a courteous and professional manner.Communicating with other staff to inform them of client bookings, needs, requests,...