Waiters

23 hours ago

Manama, Manama, Bahrain Colony bahrain Full time

The Waiter is responsible for providing exceptional customer service in the lounge by delivering food and beverages efficiently, courteously, and professionally. The role requires maintaining a welcoming atmosphere, ensuring guest satisfaction, and supporting the overall service operations of the lounge.

Responsibilities
  • Greet guests in a warm and professional manner, guiding them to their tables and presenting menus.
  • Take accurate food and beverage orders and input them into the POS system.
  • Serve drinks and dishes promptly, ensuring presentation standards are met.
  • Maintain knowledge of the lounge's menu, daily specials, cocktails, and promotions.
  • Upsell beverages, premium bottles, and food items to maximize guest experience and revenue.
  • Ensure tables are clean, set up correctly, and reset quickly for the next guests.
  • Handle guest concerns and complaints with professionalism, escalating issues to supervisors when necessary.
  • Collaborate with bartenders, runners, and kitchen staff to ensure smooth operations.
  • Follow all hygiene, health, and safety regulations.
  • Maintain a polished and professional appearance at all times.
Qualifications
  • Previous experience as a waiter/waitress, preferably in a lounge, club, or fine-dining environment.
  • Strong communication and interpersonal skills with a guest-first attitude.
  • Ability to work under pressure in a fast-paced environment.
  • Good knowledge of food, beverages, cocktails, and wine service is an advantage.
  • POS system experience preferred.
  • Flexibility to work nights, weekends, and holidays

Job Type: Full-time

Pay: From BD350.000 per month

Ability to commute/relocate:

  • Manama: Reliably commute or planning to relocate before starting work (Required)

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