CRM Manager

Havelock One Interiors is looking for a 'CRM Manager' to join us in Bahrain.

Background

Since 1998, Havelock One Interiors hasestablished itself as a leadingturnkey fit-out service providerinthe Middle East. We specialize in interior contracting and the manufacturing ofbespoke joinery, metal works, and sophisticated shop-fittings.

As a result of expansion in the key growthmarket of Bahrain, we are seeking to appoint experienced leaders to take ourbusiness forward. Therefore,we are offering interviews withwell-qualified candidates who are looking to further their careers. We offer anestablished work environment and a loyal and respectful corporate culture.

Established over 25 years ago, Bahrain isour operational hub where our specialist joinery and metal-work manufacturingteams, as well as most of the back-office functions, are based. Our turnkeyfit-out contracting arms are operating in Bahrain, UAE, Qatar, Kuwait, and KSA.

Role Summary

To drive the adoption, functionality, andefficiency of our HubSpot CRM platform across marketing, sales, and executivemanagement teams proactively. This pivotal role ensures the accuracy andintegrity of our data, creates insightful dashboards, and manages systemupdates and integrations to provide a unified voice of truth for businessreporting.

The ideal candidate will possess deepexpertise in HubSpot, excel at stakeholder management, and bring a self-startermindset to optimize processes, deliver training, and implement solutions thatenhance decision-making across the organization.

HubSpot CRM Management

• Ensure the CRM is fully optimized andaligned with the business needs of marketing, sales, and executive management
• Maintain data accuracy through regularcleansing and validation processes
• Monitor system performance, manage updates,and address bugs to ensure a seamless user experience

Dashboard Creation and Reporting

• Design, build, and maintain dashboards thatprovide actionable insights for all stakeholders
• Ensure data and reporting consistencyacross all teams, enabling informed decision-making

Stakeholder Collaboration

• Work closely with marketing, sales, andexecutive management to ensure teams are using the CRM effectively and adheringto best practices
• Gather feedback from stakeholders toidentify system improvements and training needs

Training and Support

• Develop and deliver training programs toupskill teams on HubSpot functionalities
• Provide ongoing support to users, fosteringadoption and addressing challenges

Integration Management

• Lead the integration of HubSpot with thebusiness'''''''' financial tools, creating a centralised source of truth for reporting
• Collaborate with IT and finance teams tostreamline data flow and ensure alignment with business goals
• Identify opportunities to enhance workflowsand automation within HubSpot
• Stay updated on HubSpot's latest featuresand updates, implementing relevant advancements to benefit the business
• The ideal candidate for the CRM Manager role has the following skills, personal qualities, and experiences
• Extensive experience managing HubSpot CRM,including advanced workflows, reporting, and integrations
• Proven ability to manage multiplestakeholders and navigate cross-functional collaboration
• Strong analytical skills with the abilityto insightful dashboards and reports
• Exceptional problem-solving skills andattention to detail in maintaining data accuracy
• Experience with CRM integrations,particularly with financial systems, is a strong advantage
• Excellent communication and trainingdelivery skills to engage users at all levels of the organization
• Proactive self-starter with the ability toidentify and implement process improvements

This role offers a unique opportunity todrive innovation and efficiency, ensuring that data and insights empower ourteams to achieve their goals

We are looking forward to receiving yourapplication for the position of'CRM Manager' in case you meet theabove-mentioned criteria.

Shortlisted candidates will be contacted