Business Services Team Manager

2 weeks ago


Manama, Manama, Bahrain RESO Full time

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders across sectors. The company is founder-led, profitable, and growing.

We are hiring a Business Services Team Manager to oversee travel, logistics, event planning, scheduling, expense policies, and administration.

This executive role demands outstanding coordination, planning, decision-making, budgeting, procurement, reporting, and management skills. It involves managing a complex, fast-paced operation in the tech industry.

Responsibilities include coordinating large-scale company events involving travel for hundreds from 80+ countries, managing travel procurement and logistics, ensuring safety and efficiency, handling visas and unexpected travel issues, and overseeing expense claim approval to ensure fairness and transparency. The team also provides traditional 'EA' services across departments, such as scheduling, report coordination, approvals, and small projects.

This role requires excellent judgment, interpersonal skills, accountability, and the ability to handle high work volumes. Participation in company events from planning to safety is essential to build relationships and ensure smooth execution.

Location: Worldwide, home-based, except where offices are located (e.g., London, Taipei, Beijing).

Key team responsibilities include:

  1. Travel approvals, logistics, and operations
  2. Expense review in line with policies
  3. Planning of complex company events four times a year
  4. Managing company offices for executive briefing and operations
  5. Implementing global duty of care, health, and safety programs

Ideal candidates will have:

  • Exceptional academic record from high school and university
  • Undergraduate degree in a technical or business field
  • Proven drive and ability to exceed expectations
  • Leadership and management skills
  • Good judgment in financial, policy, and interpersonal matters
  • Ability to work in a multicultural, global organization
  • Excellent interpersonal skills, curiosity, and flexibility
  • Responsibility, accountability, self-awareness
  • Result-oriented mindset with a personal drive to meet commitments
  • Willingness to travel up to four times a year, for events up to two weeks long

Additional skills that are a plus:

  • Travel industry experience
  • Project and event management experience
  • Business and corporate administration experience

What we offer:

  • Distributed work environment with biannual in-person team sprints
  • USD 2,000 annual learning and development budget
  • Annual compensation review and performance bonuses
  • Comprehensive benefits reflecting our values
  • Recognition rewards, holiday leave, parental leave
  • Employee Assistance Programme
  • Opportunities for travel and professional growth

About Canonical:

Canonical is a pioneering tech company at the forefront of open source. As the publisher of Ubuntu, a key platform for AI, IoT, and cloud, we are transforming software. We recruit globally and uphold high standards of excellence. Since 2004, we've been a remote-first organization, encouraging innovative thinking, continuous learning, and growth.

Canonical is an equal opportunity employer committed to diversity and inclusion, ensuring fair consideration for all applicants regardless of background or identity.

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