ICT Presales Cybersecurity Lead

3 weeks ago

Manama, Manama, Bahrain VIVA Bahrain Full time

Responsible for cyber security solutions development, positioning and how to implement and monitor security measures for the protection of computer systems, networks and information within an organization. In addition, responsible to provide technical pre-sales support to various entities for the purpose of promoting and selling products/services for potential customers and existing customers.

Key Responsibilities
  1. Contribute to providing presales support to Account Managers across verticals to ensure the achievement of function's business objectives.
  2. Coordinate with relevant sales teams to successfully engage with all presales' activities and contribute to driving sales revenue across the department.
  3. Identify and analyze sales opportunities in the pipeline in order to participate in the achievement of ICT Presales & Solutions objectives.
  4. Respond and address customer requests promptly to contribute to enhancing the sales cycle time.
  5. Provide support to key customer contacts to obtain a better understanding of their requirements in support of opportunity generation.
  6. Perform daily operational activities to assist with maintaining required procedures, documents and policies related to sales including offering support with preparing proposal / tendering templates to ensure compliance across the department.
  7. Identify and focus on correct deals to help meet Corporate Segment targets and enhance sales across the section.
  8. Assist with reviewing all submitted business opportunities in order to make a valuable contribution in improving sales closure rate.
  9. Master our product and service offerings, technologies, business model and platforms.
  10. Partner with prospect stakeholders to address complex technical or business challenges.
  11. Work with internal stakeholders and product managers to drive improvements.
  12. Collaborate with internal teams to ensure customer expectations are consistently upheld.
  13. Arrange and conduct technical training for our partners and customers.
  14. Identify opportunities for continuous improvement of the department's systems, processes, and practices considering international best practices, improvement of business processes and cost optimization.
  15. Research relevant regional and global market trends to stay up to date with best practices and drive relevant initiatives for improvements.
  16. Ensure compliance with all policies and procedures, as well as to controls related to quality, health, safety, environmental management, guaranteeing employee and assets safety and legislative compliance.
Experience
  1. Bachelor's degree in Business Administration, Engineering, IT or any other relevant field.
  2. Proficiency in English language.
  3. Preferred: Master's degree in Business Administration, Engineering, IT or any other relevant field.
  4. Proficiency in Arabic language.
  5. Minimum 8 years of experience in a Commercial operations function, specializing in ICT presales and solutions, ideally in the Telecommunications sector.
About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

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