Director of Talent and Culture

3 weeks ago


Manama, Manama, Bahrain Raffles Hotels & Resorts Full time

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Company Description

Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.

Company Description

Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.

Job Description

Reporting to the General Manager, the Director of Talent & Culture is a team builder and supports all leaders and colleagues within the hotel, ensuring company policies, operating and service standards are followed, colleague engagement is high and financial goals are met. The Director of T&C will plan, lead, direct, develop, and coordinate the policies, initiatives, activities, and staff of the Talent & Culture department, ensuring legal and labour compliance and implementation of the mission and talent strategy.

You are self-motivated, take ownership of driving your own performance and thrive on being trusted in how you do your job as an expert in what you do best, while also having the appetite to learn how to do new things. You work brilliantly with colleagues across the hotel to ensure we are one team delivering a seamless and memorable colleague and guest experience.

Key Roles & Responsibilities

  • You will lead andoversee the day-to-day operation of the Talent & Culture Department and collaborate with senior leadership on the implementation of the human resources strategy
  • You promote positive Colleague relations through an environment that encourages open communication, trust, mutual respect and fun
  • You assist Departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in colleague feedback
  • You oversee the administration of human resource programs including, but not limited to, compensation, benefits, and leaves; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
  • You conduct research and analysis of organizational trends including review of reports and metrics from the organization's human resources information system (HRIS) and talent management system.
  • You monitor and ensure the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance.
  • You are constantly challenging the status quo and thinking about how we can improve the way we do things to create an even better guest and colleague experience
  • You are self-motivated and take ownership for driving your own performance; thriving on being trusted and being given freedom in how you do your job
  • You handle discipline and termination of employees in accordance with company policy
  • You assist with and support colleague events
  • You ensure compliance with Accor/Raffles policy and local legislation in all aspects of the human resources function

Qualifications
  • Minimum of four (4) years' experience in a Human Resources leadership capacity, preferably within the hospitality industry. Understanding of hotel operations is an asset.
  • University/college degree or diploma required
  • Formal education or certification in Human Resources Management an asset
  • Previous experience with benefit administration and employee wellness and safety initiatives
  • Proven organizational skills, works well on own initiative and as a team, able to set and meet deadlines with quality results
  • Strong computer skills, proficient with MS Office (Word, Excel, Outlook, etc.)
  • Strong interpersonal, communications and presentation skills, both written and oral
  • Self-confident and able to communicate easily with all levels of an organization from line colleagues to Executives

Additional Information
  • Opportunity to join the first Raffles in Bahrain
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Seniority level
  • Seniority levelDirector
Employment type
  • Employment typeFull-time
Job function
  • Job functionHuman Resources
  • IndustriesHospitality

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