Client Engagement Manager

4 days ago

Manama, Manama, Bahrain Sscegypt Full time
Responsibilities
  • Customer Acquisition
  • Strong positioning of in the market as a thought leaders, solution driven organisation
  • Build strong relationships with various stake holders at customer place, across IT, Business.
  • Work closely with Practice to understand propositions which can be pitched to prospects/customers
  • Understand market dynamics, to know where market is going and what competition/OEMs are doing.
  • Working closely with OEMs and become their preferred partner.
  • Ensure quarter on quarter achievement of targets (Order book, Revenue, GM)
  • Team work
  • Understanding Industry and technologies
  • Coordinating with product team, marketing and support in BAH & other offices to ensure revenue and customer satisfaction goals are met.
  • Build new business cases for software & IT Infrastructure solutions, based on identifying appropriate return on investment, defining strategy for a particular area of business and presenting recommendations for future approaches.
  • Create new customers in BAH from Government, Banks & private sectors.
  • Regular meeting with strategic customers and prospects.
  • An account manager focuses on increasing brand awareness, bringing in new customers, and meeting quarterly targets.
  • Manage product/service mix, pricing and margins according to agreed goals and quota
  • Communicate with and leverage vendors and partners to develop business
  • Present at customer meetings, seminars, trainings, and webinars as required
  • Maintain sales certifications as required for product vendors.
  • Individual responsibility for new business, and are expected to self manage; however, you will be part of a growing team of people with the same job title.
Qualifications
  • People Management
  • Business Domain Knowledge
  • Relationship Management
  • Desire to Achieve & excel
  • Market Intelligence
  • Commitment and focus,
  • Software sales
  • Consultative Selling
  • Process Compliance & Improvement
  • Sales Certification
  • 6-8 years' experience in IT industry; out of this min 4 years in IT sales
  • MBA, BE, Diploma in Marketing/Sales
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