Reservations Agent

Wyndham Garden Manama is looking for a Reservations Agent to join their team

• Give ready assistance by responding promptly and politely to any request or query regarding room reservation via facsimile, telephone, email based on procedures and policies provided.
• Answer incoming calls and assist with reservations, confirmations, special request and general question about the hotel.
• Explain hotel products, service and other information about the hotel as required.
• Process, enter and confirm reservation as per the available inventory.
• To be well knowledgeable of current hotel events, activities as well as dining options and operation hours.
• Negotiate (if applicable) and close deals according to the season so that forecasted revenue will materialize.
• Maintain good relationship and harmonious camaraderie to clients and to company contacts to ensure return business.
• Assist at the Reception when required