People and Culture Manager

Job Summary:

We're looking for a People & Culture Manager to champion our team's growth, engagement, and wellbeing. This role combines HR operations with a strategic focus on culture, talent, and employee experience. You will lead key initiatives across recruitment, onboarding, performance, and people development — while building a workplace that reflects our core values.

Key Responsibilities: People Operations

• Build, maintain, and continuously improve HR systems and processes (hiring, onboarding, leaves, payroll coordination, offboarding, etc.)
• Maintain accurate employee records and documentation aligned with local and international labor laws
• Design and implement scalable internal policies, handbooks, and templates to support a growing, multi-location team
• Own the end-to-end onboarding process — from pre-joining to integration — ensuring every new hire feels welcomed, informed, and excited

Culture & Engagement

• Translate Malaeb's values into tangible cultural practices, rituals, and shared experiences
• Organize monthly team-building activities, offsite events, wellness challenges, and recognition programs
• Lead internal communication efforts that promote transparency, collaboration, and alignment
• Act as the internal ambassador for team morale, constantly identifying ways to create meaningful connections across departments
• Build inclusive practices that celebrate diversity and encourage a sense of belonging among team members

Talent & Performance

• Lead recruitment efforts by creating clear JD frameworks, managing outreach strategies, and refining interview processes
• Collaborate with hiring managers to develop structured pipelines and ensure hiring aligns with strategic priorities
• Build a consistent, objective performance management framework (e.g., OKRs, quarterly reviews, growth conversations)
• Identify training needs across functions and launch learning & development initiatives including workshops, mentorship programs, and self-paced learning
• Support managers with tools and coaching to lead performance and career conversations confidently

Organizational Development

• Partner with leadership to plan org structure, define clear role scopes, and facilitate team design for growth
• Maintain a clean and updated org chart and ensure clear reporting lines and accountability flows
• Launch cross-functional programs to promote collaboration and shared ownership of company goals
• Establish and manage internal systems that support career progression, internal mobility, and professional development
• Use people analytics and feedback to proactively identify challenges and growth opportunities within the team

Managing the People & Culture Team

• Manage and grow the People & Culture function, including recruitment for HR/People roles
• Lead, coach, and support direct reports within the P&C team to achieve goals and deliver initiatives
• Set quarterly team OKRs and ensure progress is tracked against company goals
• Foster a collaborative and agile mindset within the team to support a scaling organization
• Ensure the People & Culture team is seen as a trusted, strategic business partner across all departments

Employee Wellness

• Launch wellness initiatives focused on mental, physical, and emotional wellbeing (e.g., wellness days, sports perks, coaching sessions)
• Introduce programs that support work-life balance, stress reduction, and long-term health
• Partner with leadership and managers to build psychologically safe environments
• Develop wellbeing dashboards or reports to measure program impact and adapt accordingly
• Promote flexible work culture, healthy boundaries, and a people-first philosophy across teams

Qualifications & Skills:

• Minimum 3–5 years of experience in HR, People & Culture, or Organizational Development (startup or tech environment preferred)
• Deep understanding of HR best practices, recruitment, and labor law (especially UAE/GCC)
• Strong interpersonal skills with high emotional intelligence and empathy
• Proactive, solutions-oriented, and highly organized
• Excellent communication in English and Arabic
• Familiarity with HR systems or tools (ZenHR)

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