Restaurant Manager

Role overview

We are seeking a highly skilled and culturally aware Restaurant Manager to lead the operations of our restaurant in Bahrain. The ideal candidate will have a strong background in the food industry, with proven experience in managing restaurant operations, particularly within QSR (Quick Service Restaurant) environments. A passion for food, deep knowledge of Bahraini and Khaleeji food culture, and strong leadership qualities are essential for success in this role.

Responsibilities

• Oversee the day-to-day operations of the cafe, including exceptional customer service and complaint handling, revenue and cost management, maintenance and upkeep of the cafe, and employee management
• Ensure the cafe operates in a timely manner that meets quality standards
• Resolve issues as they arise and manage difficult situations
• Hire, manage, and train staff, establish working schedules, and assess staff performance
• Maintain accurate records of daily, weekly, and monthly revenues and expenses
• Clearly communicate tasks to team members
• Order supplies to stock inventory and adapt menu items based on seasonality if needed
• Manage the restaurant's Profit & Loss statement, ensuring financial targets are met through cost control, revenue optimization, and operational efficiency
• Develop customer retention and acquisition strategies
• Obtain customer feedback to inform business decisions and meet needs
• Maintain a positive and professional approach with customers while presenting Calo's culture and values
• Comply with sanitation regulations and safety standards

Ideal CandidateQualifications

• Bahraini national preferred
• Minimum 8 years of experience in restaurant management, ideally within QSR or full-service restaurant settings
• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred but not mandatory)

Knowledge and competency

• Strong knowledge of Bahraini and Khaleeji food culture
• Proven expertise in restaurant operations, financial management, and cost control
• Strong skills in team leadership, staff training, and performance management
• Excellent customer service orientation with problem-solving ability
• Ability to work effectively in a fast-paced, dynamic environment while maintaining high standards

Personality

• Passionate about food and committed to delivering outstanding guest experiences
• Culturally aware and able to represent Bahraini and Khaleeji traditions with pride
• Strong interpersonal and communication skills with a collaborative approach
• Results-driven with an entrepreneurial mindset
• Resilient, adaptable, and proactive in finding solutions

Employment type

• Full-time

Seniority level

• Mid-Senior level

Job function

• Management and Manufacturing

Industries

• Internet Publishing

#J-18808-Ljbffr

---