Establish Leadership in the Food Industry

We are seeking a highly skilled and culturally aware professional to lead the operations of our restaurant in Bahrain. The ideal candidate will have a strong background in the food industry, with proven experience in managing restaurant operations, particularly within Quick Service Restaurant (QSR) environments. A passion for food, deep knowledge of Bahraini and Khaleeji food culture, and strong leadership qualities are essential for success in this role.

The successful candidate will oversee the day-to-day operations of the cafe, including exceptional customer service and complaint handling, revenue and cost management, maintenance and upkeep of the cafe, and employee management. They will ensure the cafe operates in a timely manner that meets quality standards, resolve issues as they arise, and manage difficult situations. Additionally, they will hire, manage, and train staff, establish working schedules, and assess staff performance.

Maintaining accurate records of daily, weekly, and monthly revenues and expenses is crucial for this role. Clearly communicating tasks to team members, ordering supplies to stock inventory, and adapting menu items based on seasonality as needed are also key responsibilities. Furthermore, the Restaurant Operations Manager will be responsible for managing the restaurant's Profit & Loss statement, ensuring financial targets are met through cost control, revenue optimization, and operational efficiency.

In addition to these responsibilities, the successful candidate will develop customer retention and acquisition strategies, obtain customer feedback to inform business decisions and meet needs, and maintain a positive and professional approach with customers while presenting our culture and values. Lastly, they will comply with sanitation regulations and safety standards.

• Bahraini national preferred
• Minimum 8 years of experience in restaurant management, ideally within QSR or full-service restaurant settings
• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred but not mandatory)

• Strong knowledge of Bahraini and Khaleeji food culture
• Proven expertise in restaurant operations, financial management, and cost control
• Strong skills in team leadership, staff training, and performance management
• Excellent customer service orientation with problem-solving ability
• Ability to work effectively in a fast-paced, dynamic environment while maintaining high standards

• Full-time position
• Mid-Senior level
• Management and Manufacturing