Housekeeping supervisor

2 days ago


Manama, Manama, Bahrain SOFITEL Full time
Job Responsibilities To supervise the Housekeeping operations ensuring that the hotel standards and procedures are fully known and followed. To supervise that all designated rooms are prepared as per standards and according to guest requests and needs. To develop staff motivation and performance through daily trainings and regular refresher courses. To ensure a close co-ordination with the Front Office, Engineering, Food and Beverage as well as the Guest Relation regarding guest requests. Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service. Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests. Ensure employees are informed daily about priorities to personalize service. Qualifications Service focused personality is essential. Previous experience in a similar leadership role is an asset. Prior experience working with Opera or a related system. Strong interpersonal and problem-solving abilities and the ability to lead by example.
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