Agent - hospitality services

Customer Service Representative (CSR) Agent Position: Customer Service Representative (CSR) Agent Job Type: Full Time Department: Operations Start Date: Immediately Job Criteria: High School or Diploma graduated Passionate about customer experience & social media Assist and resolve customers queries and problems Fluent in Arabic/English written and spoken...

Bachelor of Business Administration (Management)Nationality: Any Nationality Vacancy: 1 Vacancy Job Type: Full Time Industry: Operations (Banking Sector)Start Date: TBCJob Purpose: We are looking for an enthusiastic Direct Sales / Telesales Agent to contribute in generating sales. You will be responsible for closing sales deals and maintaining good customer...

Create and maintain daily and weekly schedules for agents based on forecasted call volumes and service level agreements (SLAs). Adjust schedules in real-time to accommodate fluctuations in call volume and staffing availability. Monitor call queues and agent performance throughout the day to ensure optimal service levels. Identify and address issues...

Job Description:We are seeking a highly motivated Direct Sales / Telesales Agent to join our team in the Banking Sector. The ideal candidate will be responsible for generating sales, closing deals, and maintaining excellent customer relationships.Main Responsibilities:Closing sales dealsMaintaining good customer relationshipsRequirements:High School Diploma...

Hospitality Leadership at JumeirahWe are committed to nurturing the next generation of hospitality leaders, and our Duty Manager role offers a unique opportunity to develop your skills and expertise in a fast-paced luxury hotel environment.As part of our dedicated team, you will contribute to creating unforgettable guest experiences, driving revenue growth,...

Job DescriptionAt Tafaseel Business Services, we are seeking a skilled Workforce Management Officer to join our team.Key Responsibilities:Create and maintain daily and weekly schedules for agents based on forecasted call volumes and service level agreements (SLAs).Adjust schedules in real-time to accommodate fluctuations in call volume and staffing...

**Key accountabilities:**As an Airport Services Duty Supervisor, you will be accountable for:Acting as station coordinator in liaison with ground handling agent and QR.Ensuring progress towards on-time flight closure and passenger boarding by supervising airport team in achieving on-time performance.Planning efficient duty allocations of manpower during duty...

About This RoleThis exciting opportunity is designed for individuals who are passionate about delivering exceptional customer experiences. As a Call Center Agent, you will be responsible for responding to customer inquiries, resolving issues, and providing personalized support.Main Responsibilities & DutiesProvide top-notch customer service by answering...

Front Desk Agent Full-time vacancy in Manama Bahrain Responsibilities: Process all payments according to established hotel requirements Provide information and assistance to all guests and vendors Prepares all necessary reports during each shift for the management team Job Qualifications: Highly motivated team player with strong initiative and desire for...

About the RoleWe are looking for a highly skilled Telephone Call Centre Agent to join our team at RESO. As a key member of our customer-facing team, you will be responsible for handling guest calls and providing exceptional service to ensure their stay with us is memorable.Main Responsibilities:Taking and responding to guest calls, providing solutions and...

About the RoleWe are looking for a highly motivated and experienced individual to join our team as a Hospitality Professional. As a Hospitality Professional, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.ResponsibilitiesThe ideal candidate will be responsible for taking orders,...

Call Centre AgentBrief Description of Job Function:The Call Centre Agent is responsible for handling incoming and outgoing calls. This role involves providing sales and customer service.Key Responsibilities:Answer all calls within 2 ringsUtilize a cordial and positive tone of voice in all callsMaintain a focus on the needs of the customer and provide...

Our TeamAt Accor Hotels, we pride ourselves on our commitment to excellence and our passion for delivering exceptional guest experiences. We are seeking a skilled Hospitality Professional to join our team and contribute to our ongoing success. As a key member of our hospitality team, you will be responsible for preparing high-quality beverages, maintaining a...

Company OverviewIn the esteemed realm of Abroad Work, we are committed to delivering exceptional services that cater to the diverse needs of our esteemed guests. Our team is comprised of individuals who embody the values of dedication, hard work, and a passion for providing unparalleled hospitality.Job DescriptionWe are seeking a highly motivated and...

Efficiently provide inbound, outbound and face to face support for GF outlets Reservations Sales Agents and Gulf Air Customers at GF outlets, providing a seamless 'one-stop shop' solution where the customer's needs are owned by the outlets SSU agent until resolution.General reservations and ticketing queries from individual FFP members, Economy & Premium...

Job Description:The Counter Agent plays a vital role in providing exceptional customer service, ensuring seamless shipment processing, and promoting revenue growth through effective product and value-added services promotion.Key Responsibilities:Deliver high-quality customer service, prioritizing timely action and adhering to ISO procedures and safety...

Job Req Number: 91076 Time Type: Full Time Position Summary: The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also...

About the OpportunityWe are seeking an Outbound Collections and Welcome Calls Agent to join our dynamic team. As a key player in our customer service division, you will be responsible for collecting overdue payments and providing a seamless welcome experience to new customers through assisted calls.Key ResponsibilitiesCollection Efforts: Conduct outbound...

Zain Bahrain seeks a highly motivated and customer-centric individual to fill the position of Zain Bahrain Call Center Agent. As a leader in mobile telecommunications in the Middle East, we pride ourselves on delivering exceptional customer service and ensuring that our customers receive the best possible experience.About the RoleJob Purpose: To respond to...

Cybersecurity ServicesAt stc Bahrain, we are committed to delivering exceptional cybersecurity services that safeguard our customers' digital assets. As a Cybersecurity Services Leader, you will play a crucial role in driving the implementation of strategic initiatives, products, and plans that align with our business objectives.You will lead improvement...