Telesales Representative

We are looking for enegetic and results-driven **FEMALE** telesales representative to join our team

**1. BRIEF DESCRIPTION OF JOB FUNCTION**

The function of Telesales Agent entails the following:

- cold calling techniques on prospects
- persuading potential customers to purchase a product or service
- obtaining referrals and leads from a variety of sources from lead generation activities
- contributing to department’s function of collecting data and converting them into qualified leads then conduct sales calls.

**2. DUTIES ACTUALLY PERFORMED BY THIS POSITION**:

- Serves customers by selling products via telephone.
- Contact individuals by telephone in order to solicit sales for goods or services.
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
- Conduct client or market surveys, and type detailed notes regarding sale or service offered.
- Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service.
- Explain products or services and prices, and answer questions from customers.
- Maintain records of contacts, accounts, and orders in the company’s system only.
- Obtain customer information such as name, address, and payment method, and enter orders into computers.
- Obtain names and telephone numbers of potential customers from sources such as referrals, cold calling, and any other legal means.

**2. ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)**
- Minimum of high school certification
- Diploma and some form of work experience is preferred
- Strong communication skills
- Good selling skills
- Positive energy and teamwork ethos
- Excellent written and oral communication skills.
- Female
- Age not more than 27 years old
- Experience in sales not less than 3 years
- Insurance experience is a plus

**Job Types**: Full-time, Permanent

Application Question(s):

- Is your age 27 or below?
- Do you have experience in insurance or insurance broker?
- Are you holding Bahrain nationality

**Experience**:

- sales: 3 years (required)

**Language**:

- Do you speak Tagalog and/or Urdu (required)