Butler

2 weeks ago

Manama, Bahrain Accor HQ Full time

**Butler**
Always lending a helping hand with a smile. As a Butler, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arrive.

**What is in it for you**:

- Opportunity to join us in rebranding journey and be part of the first Raffles in Bahrain
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

**What you will be doing**:

- Timely delivery of guests’ luggage, messages and any other items for delivery within the property
- Greet all arriving guests and offer a detailed orientation of their Villa and its facilities.
- Coordinate with the room service all food and beverage items served in rooms and subsequent removal of used items.
- Coordinate the servicing of guest villa and assist Housekeeping in the clearning and servicing of all rooms to required standard, check that rooms are serviced standard.
- Maintain the guest's personal items, clothing and wardrobes in a clean, neat fashion throughout their stay.
- Collect process, check, deliver all guests valet requirements, perform simple pressing of guest clothing as necessary.
- Unpack and pack guest's luggage as required by guests request.
- Ensure Butler's pantry in a clean orderly manner at all times.
- Maintain stock and charge in suite bars.
- Assist guest with room and local information, make bookings and reservations as required by guest.
- Assist as required in the following areas, restaurant, reception, luggage services, back of house clearning and maintenance.
- Personalize guests’ orientation of their room in a professional, friendly and engaging way
- Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests

**Your experience and skills include**:

- Service focused personality is essential; customer related experience an asset
- Ability to work well under pressure in a fast paced environment
- Excellent communication skills and a professional presentation
- Ability to work cohesively with fellow colleagues as part of a team

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS

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