Assistant Housekeeping Manager

Coordinate with the Linen Supervisor regarding the supply, cleanliness, and maintenance of linen, uniforms, guest laundry, and dry cleaning services. Assist with inventory management and purchasing of linen and uniforms.
- Oversee the execution of deep cleaning programs within the property.
- Support in monitoring and analyzing departmental and energy costs to ensure adherence to budget, particularly during periods of lower-than-expected sales.
- Lead the team in the development, implementation, documentation, and maintenance of departmental standards.
- Supervise daily work assignments for Housekeeping staff to ensure efficient coverage. Adjust staff scheduling, including canceling casual staff when necessary.
- Conduct daily inspections of guest rooms, especially VIP rooms, ensuring top-notch standards are met, and that furniture, fixtures, and equipment are clean, well-maintained, and replaced or refurbished as needed.
- Participate in weekly inspections of all areas to ensure the property’s physical facilities are in optimal condition, by fully implementing preventative maintenance programs and managing FF&E (Furniture, Fixtures, and Equipment) effectively.
- Oversee the preparation of timesheets for both full-time and part-time staff on a weekly basis.
- Manage the purchase requisitions for housekeeping supplies and provide recommendations for procurement where appropriate.
- Enforce housekeeping policies and procedures, including those related to lost and found, key control, security, health and safety, and emergency protocols for both staff and guests.
- Respond promptly to guest requests and complaints, ensuring immediate follow-up and resolution, or escalate when necessary.
- Fulfill any other reasonable duties as assigned by hotel management.
- Maintain a strong and visible presence within the hotel, actively engaging with staff and guests.
- Participate in and contribute to special projects or assignments as directed.
- Support fellow employees with similar or related tasks when required.
- Ensure cleanliness and maintenance of all work areas, materials, and equipment, reporting any issues immediately to the relevant department.
- Continuously seek to enhance job knowledge and performance.
- Prepare and manage timesheets, staff schedules, and holiday rosters in accordance with business needs, while analyzing weekly productivity levels.
- Complete purchase orders through the hotel's hospitality system as needed.
- Undertake and complete any special tasks or projects as directed by the department head or hotel management.

**Qualifications**:

- At least 3 years of housekeeping experience in a similar role, preferably within an upscale or luxury hotel brand.
- Experience with hotel pre-opening is a significant advantage.
- Ability to work both independently and collaboratively, fostering a culture of teamwork.
- Capable of multitasking, working efficiently in a fast-paced environment, meeting deadlines, and demonstrating a high attention to detail.

Pay: BD300.000 - BD350.000 per month