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Business Application Manager
1 week ago
**Responsibilities**
- Coordinates with software vendors and others to identify, evaluate, install, configure, and deploy software, enhancements, patches and/or upgrades as required.
- Perform daily monitoring and reporting regarding software and systems performance and/or deficiencies.
- Analyze current business processes and workflows to propose and implement solutions to streamline business operations as required.
- Provides support to staff for systems related support tickets and calls, enters updates related to such calls into the Helpdesk ticketing system and keeps IT team aware of any sensitive or escalating issues.
- Functions as a mentor for others concerning the technology and functionality of CRM.
- Acts as a liaison between various Business Units & IT.
- On-call rotation.
**Qualifications**
- Bachelor’s Degree in appropriate field of study or equivalent work experience
- Minimum 3-5 years of relevant experience
**Job Specifications/Requirements**:
- Knowledge of Microsoft Dynamics 365 and Dynamics GP.
- Microsoft SQL,
- Strong knowledge of accounting processes and vocabulary
- Possesses strong analytical and troubleshooting skills.
- On-call availability
Application Question(s):
- Do you have strong knowledge of accounting processes and vocabulary?
**Experience**:
- Microsoft Dymanics 365: 3 years (required)
- Microsoft Dymanics GP: 3 years (required)
- CRM: 3 years (required)
- Microsoft SQL: 3 years (required)
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