Receptionist

3 days ago


Manama, Bahrain Deeko Bahrain W.L.L Full time

**Duties and Responsibilities**:

- Attend to all incoming calls with the standard customer service : (1) Direct calls to concerned person, (2) Take messages as necessary and communicate these to concerned person, (3) Communicate effectively to answer inquiries and provide the correct information, (4) Bring to attention of the Management any telephone complaints or issues required to be known.
- Greet customers/ visitors/ guests coming to reception desk.
- Let visitors sign in the visitor's book and ensure they have a visitor's badge and then direct them to the correct department/ area, after calling person they are wishing to visit.
- Escort visitors and provide appropriate drinks as needed. Any other visitor must be met in reception by the appropriate manager or other employee concerned.
- Ensure knowledge of staff movements ( whereabouts of employees) to be guided accordingly.
- Provide assistance to any HR and/or Admin staff where necessary, such as but not limited to calling applicants for interview, monthly checking of employee daily time card, etc.
- Translates documents as and when required.
- Arrange authorized local and international outgoing calls to customers, suppliers, stakeholders as needed; registering the requester's name, telephone and contact numbers, and the person's name being called in the monitoring logbook.
- Provide general administrative and clerical support such as but not limited to documentation for parcel/ samples and/or documents to be sent to customers, suppliers ( stakeholders).
- Receive and sort mail and deliveries and log in the mail/ parcel monitoring logbook.
- Maintain tidiness and presentability of the reception area at all times, and ensure to shut off all air conditioners and lighting, computers, etc. after the close of hours.

**Qualifications**:

- Female, Bahrain national
- Secondary graduate
- Excellent English and Arabic communication skills ( written and spoken)
- Personable and energetic
- Customer-service oriented

**Job Types**: Full-time, Permanent

**Language**:

- Arabic & English (preferred)


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