Receptionist

11 hours ago


Manama, Bahrain Spartan Fitness W.L.L Full time

We are seeking a friendly, organized, and customer-oriented Receptionist to join our team at Spartan Fitness, a premier fitness center dedicated to providing exceptional services to our members. The Receptionist will play a vital role in ensuring the smooth operation of the front desk, greeting and assisting members, handling inquiries, and performing administrative duties. This position requires excellent communication skills, multitasking ability, and a passion for fitness and wellness.

**Key Responsibilities**:

- Greet members, guests, and prospective clients with a warm, welcoming attitude.
- Provide information on fitness programs, schedules, promotions, and general facility policies.
- Assist in the registration process for new members and provide facility tours when needed.
- Manage membership check-ins and maintain accurate records of member attendance.
- Schedule appointments, classes, and personal training sessions for members.
- Process membership payments, renewals, and cancellations accurately.
- Handle facility-related issues or complaints professionally and escalate to management as needed.
- Keep the front desk area organized, clean, and well-stocked with necessary materials (brochures, forms, etc.).
- Coordinate with fitness instructors and staff to ensure smooth daily operations.
- Maintain and manage booking systems for classes, equipment, and services.
- Assist in maintaining inventory and ordering supplies as required.
- Promote a positive and supportive environment for all members and guests.

**Required Qualifications**:

- High school diploma or equivalent
- 0 to 1 year experience in customer service or receptionist roles, preferably in a fitness or wellness setting.
- Basic knowledge of fitness programs, gym equipment, and health and wellness trends is an added benefit.
- Strong communication skills.
- Ability to multitask and handle various duties in a fast-paced environment.
- Friendly and approachable personality with a customer-first attitude.
- Proficiency in Microsoft Word, Excel, Outlook is preferred
- Ability to work flexible hours, including evenings, weekends, and holidays if required.


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