Social Listener

3 weeks ago

Manama, Bahrain Perpetual Full time

Research & Analysis
- You will hand period projects and calendar focused that will design, conduct and deliver standard and custom social media reports.
- You will be responsible for hosting discovery sessions with the agency's clients to understand the business need.
- You will translate this into constructed queries that will monitor the social conversation for internal client teams as well as competitive brands, Influencers, programs, products, marketing campaigns, and events.
- You will deep dive into the data to uncover drivers of social buzz, then translates the data into a compelling story.
- You’re accountable for deciphering what is important, meaningful data and then communicating the concise story in a way that allows the business to make decisions based on the reports.

Trend Spotting (Index Scoring & Validation)
- You will monitor daily or upon ad-hoc requests various social listening and content monitoring towards trends and hot news.
- You will create a semi-automated workflow that can pickup daily social triggers as guidance for internal and client teams. This would require quick thinking and fast turnaround on queries, and linking up with API access of tools to pull from selected data points.

THE TASK AT HAND
- Consult on topic definitions, social listening measures and filters to define objectives and set deliverables for standard and custom reports.
- Implement social analysis for campaigns/events and present insights back to inform content /Media decisions for campaign/event activities and advise on actions to take from optimizations standpoint.
- Social listening tool setup including keywords, query parameters, and dashboards.
- Take initiative on the refinement of query parameter setup to ensure accurate and insightful mention analysis is available to report on by the end of the reporting period.
- Pull and interpret data from social listening tools including volume, sentiment, conversation drivers, influencers, etc.
- Create and edit reporting deliverables for PowerPoint, Newsletter and Excel formats that transform social data into a clear story. Visualize findings legibly using charts, tables, and infographics, and provide actionable insights based on concrete data.
- Manage a deliverable calendar of recurring scheduled and ad hoc reports.
- Good housekeeping - upkeep of shared calendars and the storage of report agreement documents and delivered reports.

Ability to commute/relocate:

- Manama: Reliably commute or planning to relocate before starting work (required)

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