Receptionist

2 weeks ago


Manama, Bahrain Diva Hotel Full time

Looking for Female Receptionist with experience in working in IDS

**Main Job Duties and Responsibilities**
- welcome and greet guests
- answer and direct incoming calls
- inform guests of hotel rates and services
- make and confirm reservations for guests
- ensure proper room allocation
- register and check guests in
- confirm relevant guest information
- verify guest's payment method
- issue room keys and direct guests to their rooms
- maintain clear and accurate records of guest room bookings
- compute all guest billings, accurately post charges to guest rooms and house accounts
- receive and transmit messages for guests
- liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
- complete and maintain any incident reports, daily activity reports or other reports requested by management
- review accounts and charges with guests during the check-out process
- process accurate payment of guest accounts
- inform housekeeping when rooms have been vacated and are ready for cleaning
- enforce rules and policies of the hotel
- maintain a neat and orderly front desk and reception area

Ability to commute/relocate:

- Manama: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Arabic (required)

Application Deadline: 03/05/2023


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