Housekeeping Supervisor

6 days ago


Manama, Bahrain AccorHotel Full time

Company Description

Al Areen Palace and Spa by Accor features 78 luxuriously appointed pool villas, 10,000 sq meters of SPA with a unique Rain Forest and Ice igloo system. Awaken your senses by trying thoughtfully prepared savoury dishes from our fine dining restaurants. The resort is a perfect retreat which spans over 131,000 sq. meters with traditional Middle Eastern design and stylish contemporary flair.

**Job Description**:

- To supervise the Housekeeping operations ensuring that the hotel standards and procedures are fully known and followed.
- To supervise that all designated rooms are prepared as per standards and according to guest requests and needs.
- To develop staff motivation and performance through daily trainings and regular “refresher” courses.
- To ensure a close co-ordination with the Front Office, Engineering, Food and Beverage as well as the Guest Relation regarding guest requests
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Ensure employees are informed daily about priorities to personalize service

**Qualifications**:

- Service focused personality is essential
- Previous experience in a similar leadership role is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities and the ability to lead by example
- Positive attitude, Discipline
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Eye for detail, Helpful
- Fluency in English



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