Spa Therapist

**Responsibilities**:

- Deliver a personalized experience with commercial success whilst representing the spa in a professional and hospitable way.
- Build long term relationships with the customers to maximize return customers through consistent service excellence and provide exceptional after sales service as required.
- Acknowledge, approach and establish customers’ needs by asking open ended questions. Greet guests and explain the process of the spa experience.
- Possess thorough knowledge of spa menu and products in order to assist guests by providing information and recommendations on all products and services within the spa.
- Provide a range of luxury spa treatments to the highest standards in accordance with the spa’s procedures and protocols.
- Provide bespoke recommendations and advice on skincare treatments for guests to use at home.
- Maintain hygiene and cleanliness of treatment rooms. Ensure adequate stock of linen and supplies in the treatment rooms.
- Reference and abide by the spa’s Operating Procedures and Policies Manual.
- Review and update guest profile forms and customize treatments to address guest needs and contraindications.
- Maintain high standards of hygiene and cleanliness of treatment rooms. Clean and sterilize tools and equipment. Ensure back of house areas are well organized at all times.
- Ensure products and supplies are used in proper amounts and adequately stocked.
- Monitor spa equipment and immediately notify management if there is any maintenance or repair required.
- Communicate operational needs to management, as well as any occurrences involving staff or guests in the spa that require attention.
- Perform other department duties related to his/her position as directed by the Head of the Department

**Requirements**:

- High School Qualification with Minimum 2 years of job-related experience or Bachelor’s Degree or Equivalent with Minimum 1 years of job-related experience
- Massage diploma from a recognised school, and/or
- Beauty Therapy qualification, and/or barber qualification.
- Experience working as a massage therapist, skincare therapist and/or barber in a luxury establishment or with a luxury skincare brand.
- Excellent knowledge of luxury service standards
- Mastery of facial and massage techniques
- Fluency in both written and spoken English
- Team player
- Attention to detail
- Confident communicator
- Empathy
- self-motivated
- Enthusiastic
- Willing to work on a flexible schedule, including nights and weekends
- Fundamental knowledge of barbering is an advantage
- Knowledge of high-tech treatment devices is an advantage
- Knowledge of Arabic language is an advantage

**Benefits**
- Salary BHD 300
- Accommodation
- Transportation
- Duty Meals
- Work Visa
- Joining Ticket