IT Support Engineer
3 days ago
**Responsibilities**:
- Provide technical support to end-users, troubleshooting issues related to hardware, software, and network connectivity.
- Diagnose and resolve problems with endpoints (computers, laptops, mobile devices) promptly.
- Handle cabling and wiring tasks, ensuring proper connections and organization.
- Maintain and troubleshoot Layer 2 switches and other networking equipment.
- Perform hardware maintenance, including rack maintenance and upgrades.
- Collaborate with other IT team members to ensure smooth operations.
- Document support requests, resolutions, and procedures.
**Requirements**:
- Proven experience as an IT Support Engineer or similar role.
- Strong knowledge of endpoint troubleshooting, including hardware and software issues.
- Familiarity with cabling standards and practices.
- Proficiency in maintaining and troubleshooting Layer 2 switches.
- Ability to work independently and manage tasks efficiently.
- Must have a valid visa (own visa) for freelance work.
- Excellent communication skills.
- Availability for on-call support when needed.
**Job Types**: Part-time, Contract
Contract length: 12 months
Pay: BD5.000 per hour
Expected hours: 1 - 20 per week
Application Question(s):
- Are you free to work?
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